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I don't know why I didn't call sooner! This is such a great moving tool...less stress...and the phone operators and drivers are PHENOMENAL! Excellent customer service. Thank you for making my move easy ?
The people in this location are always so kind and good to me. I would recommend them to anyone.
Greta move and great customer service
***ITEMS LOST/STOLEN***
I am utterly dismayed and frankly, quite frankly, incensed by the egregious mishandling of my belongings by TWO MEN AND A TRUCK (0290, 1257-G Kennestone Circle, Marietta, GA 30066). I contracted your services on September 28, 2024, for both moving and storage, with my items stored at 100 Arnold Mill Road #B, Woodstock, GA 30188, at a cost of $200 per month. Upon scheduling the delivery to my new address for December 12, 2024.
A significant portion of my possessions is now missing. Specifically, all of my ceramic dishes and cups, which were meticulously wrapped and boxed, are nowhere to be found. Furthermore, my Yeti Hopper Backflip bag was also not delivered. Let me be clear: this is unacceptable. Whether this constitutes negligence or outright theft is a matter that demands immediate and thorough investigation.
I provided photographic evidence of myself with the missing Yeti bag to Operations Manager who, I might add, has failed to follow up on his promise to investigate this matter. This lack of communication and action is simply appalling. My wife and I have been forced to replace all of our missing dishware due to your company’s gross negligence, and we expect the immediate return of our Yeti bag.
The lack of resolution to this point is inexcusable and has dragged on for far too long. I expect a prompt and satisfactory response to this matter, including the return of my missing property and appropriate compensation for the inconvenience and expense this has caused. I will not tolerate further delays or evasions.
I have been using Dependable Movers for over 10 years. This is the only moving company I trust to relocate me. Professional, fast and like the name says “DEPENDABLE”!!!! I have referred them to all of my friends when they move whether local or out of town and have had a great experience!!!!
This was the quickest and easiest process I've ever had with a moving company. I was able to get same day service. They arrived on time and were professional, personable and efficient. I will definitely hire them again. Shout out to Nick for taking excellent care of me and the items he moved.