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The guy who answered the phone when I called went out of his way to get me scheduled for the following day. The guys that moved my belongings were super professional and efficient! I would definitely recommend aloha movers to everyone needing help moving and would use them again in a heartbeat. This company made my move stress free!
Original delivery date cancelled the day before because truck broke down. Second delivery date window was 1-2. Driver called at 2:10 saying he would be there in 40-50 minutes. All of this after the item had been on island 20 days waiting to be delivered. Service not reliable and not considerate of customer wait times for delivery. Use only as a last resort. Recommend that COSTCO find another delivery contractor.
As most people know, moving can be a very busy time with that considered, moving companies should endeavor to be on time. Not only did they completely miss the 2 hour window that they chose, they did not even call me to tell me they were going to be late. Now I have missed a huge window of time that could have been used on other preparations if I had at least known.
Over $400 just to move a bedroom. One of the guys spent 20 to 30 minutes in the bathroom and then only worked about a third of the time. I wasn’t going to write a review but then a friend of mine moved their entire apartment for less than that with another mover.
My husband is in the navy so we don't really get to pick our moving company, when he told me that we had been assigned Worldwide Moving and Storage I started researching and was worried about some of the negative reviews that I read but I am happy to say that everyone I worked with at Worldwide Moving exceeded my expectations. On my pack out day it was pouring rain in Kailua, the crates had been open on the drive in from Kapolei so they were soaked by the time the truck got to Kailua and one was leaking profusely. I was very worried about my stuff being loaded in the rain then sealed up to sit in the sun for the 2 month transit to the east coast. When I expressed my concerns about the potential for mold the movers were very understanding and requested a new truck be delivered with dry crates. As they were loading the truck they only brought stuff outside in small phases when the rain let up to keep it as dry as possible. We also had to have a special crate built for our kayak and a large area rug, the kayak was full of water and again I was worried about mold so I requested the kayak and rug be crated separately, I know my request created more work for the moving company but they gladly accommodated me. I am happy to say that I have now received my household goods in Georgia and we did not have a single damaged, broken, lost or moldy item. The service from Worldwide Moving was topnotch and everyone was extremely polite and professional. One individual that I spoke to told me that they used to be paid by weight so the movers would rush the jobs to get as much packed as fast as possible but after getting negative reviews the company recently switched to billing by the hour which allows the movers to take their time and pack with care, maybe that's why they have less than stellar reviews from the past but when I moved in March 2017 they were great!
EXCELLENT pack out for our HHG!! I LOVED our crew!! Unfortunately, I cannot remember their names (performed the move-out on 8/7/2019 on Hickam), but they were by far the best movers we have ever had! First, these two showed up EARLY! Super courteous, wrapped everything, and were extremely gentle with our things! I was a nervous wreck because of our previous move with a different company, and these two truly restored my faith. They labeled EVERYTHING and the paperwork was 100%. I marked all of the high value items with signs beforehand, and everything made it on the list, no issues! I would give 100 stars to those two if I could! Thank you for such a great end to our time in Hawaii! :)