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Sharing the email I sent to the company: 1. At the time of booking I specifically asked if you needed to know what items I had to move or the number of boxes. I was told no and that the truck would accommodate 2-3 bedroom apartment. I was moving 2 bedrooms and had beds and dressers for both rooms, couch set x1, TV, TV stand And a dining table. So nothing out of the ordinary. However, the truck that was sent did not accommodate all of my furniture. I had to call extra help to move many of the big items. 2. I was told to expect about 5 hours for the total move as long as I had everything ready to go. So I had everything ready to go before the movers arrived. However the move took 7 hours with us working with the movers throughout the day. The reason this happened is because I was promised 2 professional movers. However, I got 1 "professional" mover and the other guy was a new "intern" in training. This slowed them down significantly and caused A LOT to damage. When I pay for a professional move I expect professional movers. If you had to send the trainer you should've sent him as a 3rd person along with 2 professional movers as promised. One of the movers kept complaining of nausea and stomach pain throughout the move. At one point one of the movers asked me if he could just leave the boxes at my doorstep. 3. The movers were very unprofessional. Quick to get argumentative. The trainer was polite however the other mover Jay was extremely rude. 4. I found peices of my broken dressers throughout the house. One of the drawers of my dresser won't close anymore. 5. Dining table was Uninstalled by the mover and the mover LOST the screws. So I'm left with no dining table 6. Ripped the bottom of my couches while grabbing them 7. Scratched and chipped multiple peices of furniture including Dressers and dining table. 8. They put dents in the stairs of my new house and chipped paint 9. Did not pick up completely after themselves. completely after themselves. LOST SCREWS FOR MY DINING TABLE. Overall it was a horrific move. It was painful to watch them man handle my furniture. I would've had a significantly better experience hiring some local guys over your "professional" movers. My furniture would still be in a better condition, I wouldn't have to go through this painfu
3/26/2020 I Strongly Feel, Midway Movers Cheated (stole from) my mother! Spend your money elsewhere! They sent an Unqualified Estimator who Low Balled my 91 year old mother on an initial Estimate that got them a Job! Once they Had her Possessions then did a Bait And Switch on her. They had not given her Written Information then Doubled the Price once they had picked up her furnishing. Also, Showing No Compassion in dealing with the then early stage Covad Pandemic, they intimidated her into signing for an additional $250 while waiting for Senior housing maintenance personnel to empty her unit based on Government Restrictions at the time. Not Allowing non residents into the City run Seniors Center. After movers left, she was sent an email saying the price was Now double, feeling Intimidated and Afraid to Argue she paid with a credit card. I'm her Son and she was Embarrassed that I found out how she was Exploited! Movers showed up at destination within estimated time. Items are Damaged and Missing and Midway Movers sent her the BS forms to claim missing and damaged items. Watching the new home being filled it became Readily Apparent that these people had No Respect for my mother's possessions. I watched one mover damage a Valuable Chest by just pushing it off his hand truck by himself. Anyone considering doing business with this alleged Moving Company should go Elsewhere. Great Chicago Name used by incompetence and illegitimate people.
This company was able to get my move scheduled when it was an urgent need and several other moving companies were available. Jose and his team were professional, fast, and took great care with my items. They moved all of my furnitures into a 3rd floor walk up in a quick and professional manner without any complaints. They took the time to disassemble and assemble my items. They even asked where I wanted my furniture placed once it was moved in. I would definitely use this company again and recommend them in the future.
These movers helped me have a stress-free move day. They were on time efficient and even helped me move stuff around when I didn’t know where I wanted it. It made my whole move a lot easier and I am very happy that my friend recommended H2H movers so I’m doing the same to anyone I know who needs a moving company!
Alex, Luis, and Cesar did an incredible job. They moved my furniture and 30+ boxes in under 3 hours. They all wore masks (moving during a pandemic is stressful!) and were very kind & professional. Everything arrived in one piece! One point to note - they do prefer cash pay over card. You can pay with card (I did, I couldn’t get that much cash on short notice with everything shut down) but they will let you know cash is preferred to help them keep their costs down.
I am so happy I ended up using USA Moving & Storage. They were extremely responsive as my move date kept moving due to a closing being pushed back. They called the day of my move to let me know exactly what time they would arrive, which was in the time frame scheduled. The team of movers were extremely efficient and wrapped all my stuff up. I didn't have a single scratch or ding on any of my furniture. Even my plants were in great shape. Altogether I was out of my old place and into my new place in 2 hours. Moving from a studio to a 1 bedroom. I can't recommend them enough.
Everything was great from start to finish. Quote was reasonable along with good follow up ahead of time. Day of was excellent. Had Andre and his crew and they were excellent. Packed everything carefully but efficiently. Cut move time in half but still did everything super careful. Not a single problem.
These guys did a incredible job with a 3rd floor move. The foreman, Alejandro was very good at explaining everything along the way, and Mary Cruz even called during the move to make sure everything was going smoothly. This is the 3rd time we have used Elite in the last 8 years, and we would definitely use them again.
New city was awesome! They were on time, efficient, and extremely professional! They took so much stress out of moving! While trying to schedule this move, during a pandemic, they were quick to respond to all of my questions and be flexible with my buildings changing requirements! I will definitely use New City again!