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If I could give negative stars I would. This is the WORST storage experience I have ever had. My unit was BROKEN INTO and it was impossible to get a hold of anyone, there is never anyone on site at the location to help customers and no one answers the phone. They “claim” to have a call back policy of 24hr but never call back unless THEY need something. The employee at this location specifically was very dismissive of my situation and only wanted to take my money and blame me for even needing help. In trying to move my stuff OUT of the unit there is no where that mentions it is NOT PRO RATED. They are scammers who just want to steal your money and never take accountability. You’re better off with Cube Smart who has better maintained facilities and customer service that is actually available.
I was really looking forward to using college hunks for my move since I was recommended by my friend who had used them. After my phone call with Dylan, it was never more clear to go with another company. I have a very sensitive situation which I was trying to explain to the man. He wouldn’t stop cutting me off, saying very rude things, and made me feel very uncomfortable and out of place. I’m very upset with Dylan and with College Hunks for even having someone like that on staff. 0 stars if I could!
The movers are courteous, professional and efficient. We came in under our quote.
I got storage for my truck with the help of TENNY, GIRGER, i hope i spelling right and the experience was fantastic! From the moment I reached out, they were incredibly professional and attentive to my needs. They provided excellent advice, ensuring I got the perfect storage solution. The whole process was smooth and efficient. I couldn’t be happier with the service and highly recommend them