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We hired Mad City during Covid-19 and expected them to provide professional service to our dismay they were everything but that. We had a three man crew and they were irritated and rude from the beginning. One was professional but one of them also smelled of alcohol. I called and informed Brenda of the events that transpired and she said she knew immediately who smelled of alcohol. As a business owner how could you possibly know that someone has an alcohol problem and send them to do a driving job. On top of that one her employees Randy began arguing with my husband over his mathematical error as he tried to charge us for 5 and a 1/2 hours when it was only 4 and a 1/2 hours. When my husband pointed it out Randy became irate and began screaming in front of my 15 month old. I told Brenda about all of this before writing a review hoping that she would empathize instead she became combative and argumentative with me. Do not hire them they do not value their customers. They also damaged several items with scratches, put the boxes in the wrong room and dropped our couch. Despite tipping them each $20 at the start of the move we still received horrible service.
I found that the company was very easy to work with, they were very accommodating to the time of day I wanted to schedule. Everyone was friendly.
What a pleasure to work with. Called Wednesday they were there Friday. Professional men and worked fast and wrapped the furniture. We've use other moving companies before and it was nightmarish. Highly recommend them
Very professional, courteous, friendly and hard working! John and Umberto worked tirelessly to move my one bedroom 3rd floor loft with some challenging stairs to my 2nd floor condo. They were unable to get my couch through my narrow doorway and managed to get it in through my balcony. I highly recommend!!
We had to move large pieces of furniture from a house in Wauconda to 3 separate houses, which are located in the McHenry and Antioch. The movers showed up on time, were friendly, helpful and careful not to damage our items. We highly recommend them.
We had to move large pieces of furniture from a house in Wauconda to 3 separate houses, which are located in the McHenry and Antioch. The movers showed up on time, were friendly, helpful and careful not to damage our items. We highly recommend them.
The office staff and moving team were excellent. Quick to answer questions and address any concerns, speedy and careful moving. I would highly recommend Two Men and a Truck to family and friends who may need moving services.
We felt like we were in very capable hands when our crew showed up to help us move. They were able to assist with the tricky objects and handled the antiques with care and respect. Once arrived in the new home all the furniture was placed as we had planned. Thank you Reynolds Transfer!
We had to move out during COVID19 which is especially a tough time to move. They came protected with gloves and masks. Very professional, efficient, quick, respectful and very nice people! Prior to the move, they answered all my questions, was extremely prompt and very quick turnaround rate. They handled all our stuff with care (we had a bunch of fragile items). They are absolutely fantastic! I highly recommend them!