Woodridge Moving Companies 2020

We moved with Laser International from the US to Germany. We had a great experience, and I can recommend Laser without hesitation. The first impression was already a notch above some competitors. Within a few days, we had someone come to our house to survey, in person, what needed to be moved. From there, getting a quote from Laser, as well as quotes for some additional options, was a matter of days. Dustin, our relocation manager, answered dozens of questions patiently, promptly, and competently, and we always felt we were in good hands with the move. As a consequence, the decision to go with Laser was quite easy, and we never regretted it. The partner company of Laser, which handled the move on the German side, was also outstanding. The packers were professional, on time, fast, and very good. I don't think a single item broke during the move (we, however, dropped and broke a cup when unpacking...), even though we had lots of picture frames, dishes, and other fragile items. Bicycles and other somewhat fragile items were also packed carefully and appropriately. I had packed some items in my carry on luggage on the plane. In hindsight, they would have been better off wrapped up and boxed by Laser. Dustin also helped us with figuring out the various documents and costs that are involved with an international move. The quote from Laser was transparent about potential additional costs as well. One small complaint is that we were not made aware sufficiently clearly (I believe) that we needed a copy of the registration of our car to get it through customs (in addition to the title). This cost us some nerves, the more so because getting a replacement was difficult with various offices being closed and mail service being slow in March and April 2020. This would have been much less of an issue at any other time. And it doesn't detract from an overall great experience that easily exceeded expectations.

We had a wonderful experience with Boerman Moving. Everything went smoothly! We will definitely use them again if we move, and highly recommend them to others.