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When we were given the price for the move that we were going to, we were given a price that we thought was fair and reasonable, so we said let's go. After the move the price for some reason increased almost 600 dollars, we weren't told anything about this nor given any explanation why. After seeing the check donna gave them I have tried several times to get a explanation, they have yet to return my calls. I have since stopped payment on the check until I get some sort of explanation, so if you want to use them there ok movers just beware on the end as to the charges they want.
I've only done reviews extremely rarely and, in fact, disregarded two previous requests from you for one. However, I was so impressed with every aspect of your service that I had to do this review. Your initial estimate was done quickly and efficiently and turned out to almost exactly the amount billed. Your contacts to me were efficient and friendly and kept me informed of the arrival time and associated details of the move. Your people were well over-and-above what I expected during the packing and loading of the truck - I was truly at ease right after they started. They were very careful and wrapped everything extremely well. It took a bit longer than expected, but they stayed that evening and completed the process. The arrival time 1500 miles away at the destination was within their estimate and quicker than expected and the unloading process was as careful as the loading - there was absolutely no damage whatsoever. Kudos! I'd use you again without hesitation!
Giving them one star pains me. We had many items MISSING after our move, including pieces of furniture, medication, and undergarments - two weeks with zero returned calls for resolving. I’ve called 12 times and received ZERO responses. I was given the run around by the office ladies for a full week and now complete silence for an entire week further. After posting on my own Facebook, I had several people I know make comments of how they were awful with them as well, including property damage and refusing to contact them back. As a local real estate agent I will advise my brokerage and all of my clients to steer very clear of Jay’s Moving. I advise you to do the same.
Wonderful experience! They moved us out of our home and into a storage unit and then again two months later into our new home. They worked very fast! Friendly and took great care of our items. They also did a great job protecting our home with plastic down on the carpet and protecting doorways and stairs. Great job!!! Highly recommend!
Super happy I went with Soft touch moving. Very professional and punctual. They are very good at communicating and they even showed up early. Also 30 years of experience offering lots of helpful tips as well. Great experience overall.
Very very heart broken over some of the things that were stollen from me included but not limited to a washer and a dryer, a Xbox 360 and a PS4, tablets, a smart TV.. and other things!! I was already in a horrible position when I happened to get evicted and it makes it even harder when my son still cries for things that was stolen from him and when you report it it's not on their list ... Very very sad.
I am happy with my experience with Morse Moving, especially because this was my first time using a moving company and because it was a long distance move. Price was similar to other companies, but there were factors that set them apart from competitors. For example, they were more accommodating with scheduling, offered free used moving boxes, were very responsive, were extremely punctual, and were kind, patient individuals all across the board. I had a few items with slight damage upon delivery, but I attribute it to the cross-country move in the semi. They were very careful with my stuff. I would recommend and would also use again if needed.