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The system went down and i have been sitting here for hours trying to get my trailer. Hope they figure something out soon....
United Rentals storage units are always clean and in good condition. They are very good at communicating with us on the rental, delivery and pickup. The App is a nice, convenient touch .
Absolutely disrespectful. Moved out of my unit and let them know. Still trying to charge me for two months after i moved out and tried to place a lien fee on my account. Multiple calls made bc i kept getting alerts after i told them i moved out. They were rude when i told them yet again i had already vacated the unit. They told me that even if i moved out if someone had put things in there and placed a lock on it i would be charged regardless.
DO NOT USE THIS COMPANY. Will be taking them to court if they continue to try and charge me for a unit i already vacated and notified them of the fact.
Senia is the best! So helpful ALL THE TIME!!!
Great help from pattie and Patrick at Franklin storage
Piss poor customer service, refuses to give a generic quote, zero customs and courtesies as a professional business. I wouldn’t trust them to transport a fast food order across town, let alone a piano.
The containers are clean. The doors worked well I did not meet the first driver, but the second driver when I had him come out and move. The container was super nice and super helpful. I really appreciate that I’m handicapped and anymore. You’re not used to getting much help, but this gentleman was super helpful, put the tote exactly where I wanted it thank me and left. The only thing I don’t like is they do not lift the storage container straight up and put it on the truck they put it on a flatbed truck that’s angled like a 45° angle and wind up so fast down goes to the back of the container just something to think of. Didn’t seem to hurt anything but didn’t make the door hard open but everything else was great thank you minis of South Bend.