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So I've never been using this facility for 3 years a little bit longer for multiple units between personal and business.
I've had autopay setup I've had to call multiple times I have this taken care of.
But recently they switched to a on track system and apparently did not want to communicate with any of their customers that they may have issues transferring over information.
So without informing any of its customers about any possible issues and to notify them I got charged multiple late fees on accounts that had units combined and set up on auto pay. When I call to try and get this fixed I'm being told that I'm wrong and so I is telling I can show them our receipt because I keep these receipts for business purposes then they stop arguing.
Still charge me a little late fees have to call back instead of refunding the late fees they credit I told them no I do not want them credited.
**Only companies that can't refund you any part of your money back are scams if they can take money they can refund money this is coming from a business owner**
A good place to get containers.
Scheduled KY Lake Moving to move us out of our house in Paducah to our new house three miles away. I had taken the day off of work Wednesday to be at the house to let them in and show them what needed to be moved and where. Less than an hour before they were expected to arrive they called to reschedule to Saturday because two people had called in sick. Not sure how they believe that is acceptable as we needed to be moved out to close on our home!! My husband then had to take the next day off of work to be in attendance for a GOOD moving company to show up with less than 24hrs notice to move us. Would not recommend this moving company to anyone expecting someone they can rely on during a time crunch situation.
Great experience! Customer service was top notch!