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Have had a locker there for the last 2 years
Full disclosure, I actually know the people who work here. I can honestly say they work hard for there customers and want to make their experience with uhaul as easy as possible. They're more than happy to help you out. They also do more than rent moving trucks. They also rent vans and pick up trucks, and tow dollies and trailers. If you need a hitch or bike rack installed they can do that too. I would highly recommend this Uhaul they provide great service .
Very large selection and clean trucks. Include a snow removal brush during winter months in areas subject to snow. Have a side step up added to some trucks and add as option for making reservations. Short people have a hard time getting in driver side as single step on truck (15’) . (I.e. i have 2 knee replacements and have week knees. I actually strained my knee trying to get into truck. Not a negative on the dealer but uhaul in general may improve their products this way.
Do NOT use SROA, they have the worst customer service when you have a problem. I’ve tried for a week straight to get in touch with a property manager, district manager, and regional manager with no luck. Apparently there are absolutely no in person people to reach out to and you are only ever sent to a customer service line where no one is actually available to help you. I’ve been told there is nothing they can do but send tickets to request a manager to reach out to me.
This company moved me twice. The first two times were fine. They broke a small inexpensive desk and offered to pay for it immediately. I declined…it was an accident and under warranty so no big deal. They took their sweet time and ran up over 1700 I was super shocked…they literally only moved me down the road. I was grateful not to have to lift anything and it was a worry free move. I just called for an estimate…their prices doubled!!! WAY TOO EXPENSIVE! Then he told me it could take TWO DAYS! I felt he was trying to milk me on the $409 an hour. Nope!!! Not to mention he wanted an appointment to see my stuff? Never heard of that. I explained what items I have to move. The customer service reviews are right. They have to call you back…it’s just a no. The service in the past was ok but going from $175 an hour to $409 in a few years…there’s cheaper service providers available.