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I strongly advise NOT using this company. Look into other movers, pick one of them. I picked wrong and had a terrible experience. Details & TL;DR below. 1. Movers did not call morning of the move to let me know when they were arriving. They arrived after the quoted time. 2. Tried to claim that the street in front of my apartment was too unsafe. Nearly cancelled the whole job. I lived on a rarely used side street. Worker safety is important, even if the threat is exaggerated. However, The way the point was raised left a very bad first impression. The start time was not changed until I complained. 3. The crew leader brought a lit cigarette into my home. At least two out of the three workers smoked on the moving truck with my items inside. I could hardly sleep last night because my bed now reeks of cigarettes. 4. The movers took excessive breaks. One employee literally had his partner and children show up. Aside from bring your kid to work day, the movers just disappeared for a half hour at a time regularly. No items would be moved, then they came to grab one more thing before another 38 minute breather. The two workers weren't organizing the truck either. I could see from my balcony that it was the crew leader arranging the truck while the two workers stood by and smoked. I have pictures. 5. The workers assigned to your move may SHOW UP DRUNK/HUNGOVER. One worker smelled like they'd just left a bar. Even the crew leader was dissatisfied with this employee. The two of them started an intense conversation (shouting) in my home about if drunk guy wanted to leave. 6. You will end up moving items anyway. The crew had disappeared for another twenty minutes and were entering their fourth hour of a two hour estimate. I moved items out of my apartment myself to keep things moving. 7. The crew will make racist jokes. My friend got Chinese food while we were waiting. One of the workers made an offensive statement when he saw the food. That worker had been personable throughout the day, friendly and talkative. The racist joke was an unexpected disappointment. 8. The movers did not use straps when moving my dryer. Nearly dropped it down the steps to my basement. The did not use much safety equipment for themselves, or my items in general. Also, red streaks were left on my old apartment's walls. And my roommate's bed frame was damaged. 9. Your move will take much longer than expected. I used a different company (Cardinal Moving) a few years back. For a harder move. The crew was only two people, they got the move done in literally half the time without any of the issues mentioned here. I gave those workers a 20% tip, each. The first company's bill was still less than the base amount at Larry's. 10. The workers will not give you their supervisor's contact information. I asked for a number to contact in order to talk about the service. The crew leader pointed to the company's main number on his shirt. The moving crew that came caused more stress than the character limit will allow. I wanted to list a variety of the issues so that other people won't be tricked like I was. The office workers at the company are so nice, don't be fooled. I had every expectation of being satisfied with the service. I sincerely regret leaving such a negative review, but I feel obligated to warn others away. TL;DR STAY AWAY FROM LARRY'S MOVERS
Moving can be a very stressful time!! Margaret and her crew made the experience 100 times better!! Very friendly, hard working and did a fantastic job! I recommend them very highly! Thanks for making moving day less of a nightmare!
I recently used Lynn Moving and Storage for a move from Lexington, Ky to Louisville,Ky and they were awesome. The crew was on time and ready to work. They definitely exceeded my expectations. I had a lot of antiques and they made sure that they were packed and loaded properly so none of my stuff broke. The office staff was very pleasant to work with and they made sure all my needs were met during every step of my move... I will definitely be using them again!
Horrible experience with this company during a military move. Driver showed up late. Truck was half full of another families stuff that our loaders (local subcontractors) spent 2 hours reloading before they could start loading our stuff, our poor subcontracted loaders worked until midnight. The 2 loads were separated by rachet straps. The driver was in a front end collision with our shipment which we were notified of in June, we were not able to receive our items until September at which time we received items that were crated on arrival at our destination, we received half a crate of someone else stuff we are missing some boxes. Our big furniture sustained significant damage during the collision and this company had denied any liability for any significant damage despite military moves being insured at full replacement value per contract and the known collision. This company has been a nightmare to work with for over 6 months with no end in sight.
Best moving company I have ever used! Could not believe how reasonably priced for the top of the line quality. The moving guys are so nice and respectful. Would recommend them over any other moving company. Believe me 99 percent are charging a thousand ....yes, I said a thousand , more than these guys. So very honest also.