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Horrible customer service, and extremely rude on the phone. Would not recommend to anyone
My parents rented a unit for about a year to store things while their new house was being built. Unfortunately the place is infested with mice and they got into just about everything. Just about every box had evidence of rodent damage. I’d try one of the other 4-5 storage facilities in town before ever using this place again.
Leo provided me with expert customer service and answered all my questions regarding a new storage unit we recently leased. She was also efficient and valued my time. A+.
They don't pay or communicate. They wasted my time calling me to work on their trailer then clean up an oil spill. Lied and said they paid. Never received payment. Never had that happen before in 3 years. They made a joke when I told them their employee didn't pay. But what can you expect from louisiana anyway.
I’ve been working in customer service myself for over ten years and I can’t say enough about my recent positive experience with Steve. It’s obvious that he truly cares about customers and their needs. He always takes the time to listen and address my questions. Thank you, Steve!