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I called weeks in advance and booked them for Aug 27th. Two days prior I called again to confirm. On Aug 27 I waited for the movers to arrive....NO call from them AND they NEVER showed up! This is unacceptable! I had to make many calls to find another mover with great difficulty and couldn't find anyone til the next day. This company should be reported to the BBB. How unprofessional on their part! Movers BEWARE
So the application and paying and receiving the information about my cube storage was smooth did everything online did not have to go in in person the only thing I recommend is making sure to read the letter in front of your number of the storage building I was seeing it as 06 when it was indeed 06 so the letter o then the number six and on the end of the buildings they have the numbers and that's where you're going to find your letter and then your number so that is a bit confusing but other than that everything went smoothly also I would really like for somebody to be there on the property when I try to go into the office it was closed temporarily it had a number to call but of course it was the automated line so just having somebody there to actually assist us would be kind of nice
Excellent choice for storage and moving. I was relocated from nine months over seas not knowing where my new home would be. So I reach out to UPack they stored my belongings and when time came to move they delivered my goods in excellent condition. Thank you thank you thank you to Robin and the team involved from Belmont, NC. Forever grateful.
Clean and easy,employees are friendly and courteous.overall experience excellent!!!
Sean and his team were incredible! They adapted seamlessly to my last-minute requests and worked quickly yet carefully to pack us up and move us in. Their hustle throughout the day was impressive, and I can't imagine moving without their help!
Stephany is the most awesome manager of the Storage Facility I am renting from. She is always kind and Helpful. I highly recommend this facility to all my friends and colleagues just because of Stephany.
Many thanks
Bruce Behnia
Fantastic team! Max, Miles and their crews were so professional, careful and on time! Will definitely use them again for anything that needs moving. Front office is fabulous too, super responsive.
All purpose has always been helpful. Kathleen took care of my issue quickly and pleasantly today.