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This was my first experience bidding on storage units located at Storage Mart in Gardner Ks. Thanks to Malynda it was an extremely easy and pleasant process. She was very helpful and left me aware that I was in good hands. Thank you so much! ⭐️⭐️⭐️⭐️⭐️ ??
I just spoke with Chinny on the phone and she was a great listener and helped me quickly and efficiently. She was a pleasure to do business with!
This storage facility has ridiculous practices. When I called the number for customer service I was told that they had no concrete information on pricing! I went into the local office and they said it was company policy to only provide promotional pricing. After 30 or 60 days (this was unknown as well) the price will increase significantly. I asked what the increase will be and was told no one knows!this unit is for business purposes so I said I wasn't interested in promotions. Please provide the 'actual' monthly cost. I was told that wasn't possible, and no one can tell me what the regular monthly cost would be. To sum things up, this has been a poor experience all around.
Easy in, easy out. Unload time is pretty quick. Professional and courteous staff. Only issue is that they don't have a restroom or Porto john for drivers, they even have a sign saying they don't provide one. An employee told me it's because of covid, but I saw no one masked up or social distancing so it really just seems like an excuse not to let drivers use their restroom. Clever, but inhumane. If you have a bathroom emergency walk to the grocery store nearby. Other than that, great place to deliver to.
Chad and crew were fantastic. I’ve had awful experiences with movers in the Boston area in the past and these guys crushed it over the notorious 9/1 weekend. They were quick but careful with our belongings, packed our truck very efficiently, were reasonable priced, and overall solid dudes. Highly recommend.