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This is a very friendly and patient moving service. The individuals that work here are professional, kind, and very personable. They helped me move a few things from my storage unit to my house and I've got to say, the price was very affordable and the guys were in and out quicker than I expected. Nick walker is a very level headed individual that is very passionate about his work and it shows when you meet and talk with him. 10//10 would definitely recommend and use again!
We Had a very easy and well informed experience, second time using Extra Space in 2 locations and really could not be happier!!!
Ashley was absolutely wonderful! She assisted me very quickly and efficiently! I couldn’t have asked for better service! Ashley is from Frederick Maryland!
They arrived on time. Both gentlemen were professional, courteous and friendly. Positioned of furniture exactly where we asked. Couldn't be happier.
Forbes, and Bloomberg gave United 4.5 stars as one of the best moving companies in the world especially for cross country moving.
Eric came out and gave us an estimate, which was higher than others, but a fixed price. Having moved cross country on multiple occasions my wife and I decided to use them. We priced in packing our home the day before. The weather in western Maryland was bad so they didn’t show until after 12 pm. Due in at 8 or 9 am. One person a dispatcher came. A driver showed up 2 hours later. They both left i n the late afternoon. The next day they sent 10 people to pack and 2 trucks to shuttle and load.
They drilled screws into antique furniture and separated pieces that they failed to put back together. The contractor people they sent refused to speak with us despite direct communication from us to them.
They dropped furniture coming down stairs and when we said something to them they laughed at us. I called to share the information and requested the owner Howard to call back. He never did. They damaged my bike and armoire. Not to mention the baker furniture.
Poked hole in the wall, never reassembled the furniture they took apart.
Atrocious customer service