Owings Mills Moving Companies 2026

This company, like many others, doesn't seem to care about its customer service anymore. I just wanna be able to talk to someone when I call. And since I'm unable to do that I will not be able to give a good review. It's truly a shame that companies can't spare a little extra expense to pay someone to have interactions with customers. They would rather spend more money on an automated system now and pay an actual person less later... As far as this location goes... The people I've talked to have been great when I've been in there.... That's if there is someone there at all...... Again. No one is there to help. Only some automation service. Good luck Public Storage.

Sincerely,
Probly not your customer anymore. ??

The Manager here is the best and most willing to help with whatever I need help with

Very unhappy to see that the location manager charged my card for over $600 for not returning moving pads to him when I returned them before my cross country move. You should NEVER charge someone without a conversation first. I called the store to get this reversed and was told the manager would call me back. No call back ever happened. Not the way to do business. I will happily change this review if they decide to rectify the situation.

While the movers were friendly, they lacked efficiency. The move took much longer than expected, and I had to help with some tasks to keep things on track. A couple of items were scratched, and they didn’t offer any solutions or compensation. I wouldn’t recommend them for anyone with valuable or delicate belongings.

Thank you for all your help! More than what I expected.
Never thought home moving can be so smooth and comfortable. You are professionals! And I will definitely recommend you guys to anybody who needs to move their homes.
Thanks again! You are great!

Amazing job and carefully wrapped everything for our move. Nothing damaged and no marks on walls or anything. Great people, highly recommend!!!

I had a wonderful experience using this moving company. Prior to my move, the owner thoroughly walked me through the process and answered all of my questions. On moving day, the men were prompt and very friendly. They all worked so hard, quickly, and took great care packing up my furniture. I have no complaints and will use them again for any future moves.

Experts

Charles and Nick are amazing!!!!!!!!
I highly recommend this public storage!