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Very bad experience with this company. It started with the person who came to give the estimate (Chuck); he was arrogant, impatient with our questions. Then on the day of the move, the crew that came was the least experienced, compared to my previous moves; on top of a negative attitude from beginning till the end. They damaged a sofa, my walls, and instead of apologizing, the head of the crew was upset b/c he found the move more difficult than he expected! When we got to the new house, they were rushing and the quality of the job went down even further. Boxes placed all over in the wrong places. Heard the head of the crew tell others that he wants to be home soon! Finally, the ripping off. When we got to the payment, Antonio, the head mover told me that they used only one truck, and that is how they will charge me. But later, the company sent me a bill for a second truck. When I protested, supported by what Antonio told me, the answer was that it’s true that no furniture at all was loaded in the second truck, but they needed it anyway to transfer their equipment. A whole truck for equipment! Reversing and contradicting what I saw and was told on the move day. I could not reason with anybody from the company, and again, always the same arrogance and indifference to the customer. I waservice in return, the opposite. It’s just a completely losing equation for any customer, and i recommend strongly against it. There are much better options all around.
I had an excellent experience with University Moving. I just relocated my one bedroom apartment about 4.5 hour distance. I can’t comment on the price, because I was very fortunate to have my new employer cover the cost. However, from start to finish this was the best move I’ve ever had! As a single person without help due to COVID, I was really stressed about this move. Susan helped coordinate everything and called me on both the move out and move in days to check in with me and make sure that everything was going smoothly. All of my interactions with her were incredibly clear and professional. They were able to do a virtual walk through which was great during this time and very easy. Brandon and his team were phenomenal! I have a lot of stuff and several pieces of antique furniture. They treated all of my belongings with care and respect and they treated me with care and respect. I felt like they were really invested in helping to make the move as stress free as possible. Brandon even worked with me to find a delivery time that was best for me. They were all incredibly professional and kind. Move in day turned out to be a really hot and humid one - in addition, there was a long walk from the truck to my new home. They went above and beyond to get me moved in quickly and never made me feel guilty or bad about the situation. I’m really grateful to the whole company and I would recommend their services to anyone I know. Thank you!
Great experience form start to finish with Advanced Technical Moving! From the first phone call until the last item was in placed John and his crew were prompt, professional and efficient. This was a 50 mile move and included 4 location in total and all went smoothly! I highly recommend ATM
I had an excellent experience with University Moving. I just relocated my one bedroom apartment about 4.5 hour distance. I can’t comment on the price, because I was very fortunate to have my new employer cover the cost. However, from start to finish this was the best move I’ve ever had! As a single person without help due to COVID, I was really stressed about this move. Susan helped coordinate everything and called me on both the move out and move in days to check in with me and make sure that everything was going smoothly. All of my interactions with her were incredibly clear and professional. They were able to do a virtual walk through which was great during this time and very easy. Brandon and his team were phenomenal! I have a lot of stuff and several pieces of antique furniture. They treated all of my belongings with care and respect and they treated me with care and respect. I felt like they were really invested in helping to make the move as stress free as possible. Brandon even worked with me to find a delivery time that was best for me. They were all incredibly professional and kind. Move in day turned out to be a really hot and humid one - in addition, there was a long walk from the truck to my new home. They went above and beyond to get me moved in quickly and never made me feel guilty or bad about the situation. I’m really grateful to the whole company and I would recommend their services to anyone I know. Thank you!