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Busy Beaver left my 75 year old mother in the house trying to move out items that they were asked to move out. She had to be out the same day as the move and they did not move her plants or remaining items because they wanted to go do whatever they were doing after 2 pm. I am filing a complaint with the Better Business Bureau because they refused to refund part of the fee and they put stuff on the truck that they were not asked to put on the truck.
Unethical business practices at this location good thing U-Haul stands behind their customers!!!! Watch your bills for incorrect information and make sure they don’t try sneaking fees in days later! U-Haul provided me a refund but definitely would spend extra money to not use this location! And the employee bold faced lied right to me about the charges and policy and threatened me as I was leaving ! Wish I could give zero stars I’m sure I’ll get a snarky reply as well ……