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Chris jack and josh, did a great job today. Very professional well spoken guys.. were careful and took direction well.. they did a move from one address to another and then to another address with no complaints. Great group of guys and will recommend again!
First time we used a mover. Initially we had a positive experience. However after the move, we were left with 500 hundred dollars worth of damaged items and some items were missing. Manager was less cordial when asked about the damaged items. Company refused to cover any expense stating it was the way it was packed (we have had several successful moves prior to this one). Follow up to response: It is under a different name for general security purposes (no offense). While we have not intent to revisit this experience, it should be noted to that we did reach out to the company (including top management) over several months after the incident with documentation. We did not ask for total compensation, but some assistance in the issue. This was quickly dismissed each time. Let it be said that you have some great workers (kudos to them). We wished the ending of our experience would have been handled differently.
This is my family’s second time using Rays as they moved my daughter and was very good so I decided to use them for my move. There was a glitch on behalf of my circumstances. The movers were great! I did have a few things that didn’t get moved while the movers were at my home so I was a bit disappointed by that but overall my experience was good.