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Every aspect of our interaction with USA Family Moving company was absolutely excellent. The moving team was hard-working, knowledgeable, respectful and friendly. They packed all the stuff with care. I would use them again and would recommend them to anyone without any hesitation.
These guys performed a great job, from the very beginning which was estimating the total cast until the end for delivering my furniture. They were on time for packing, loading and unloading. I used this company for an interstate moving and cannot be happier with their service. Will definitely use them in future.
I hired a moving company with a ton of reservation on what I would get. Well I will tell ya this company was great to deal with from booking the move to the two amazing young men Alex W. And Sam M. These two guys didn’t skip a beat they actually ran up and down stairs and worked their tails off, they were very careful and wrapped things they could to help protect our furniture. These two represented this company very well and the owner should give them a huge high five!!! I will recommend them when ever I get a chance!!!
Larry gave the estimate, almost to the pound. Travis and the team worked non-stop throughout sub-zero temps without complaint. The professionalism went beyond comparison. The spirit this team projected was contagious, it was a sight to behold. Our family was so at ease after these guy's arrived, we went out for lunch while they loaded out. Bill gave us an estimated time of arrival to move in and even after the metro region took the largest snowfall of the year, they showed up on time almost to the minute, we never thought they would make it. With some of the toughest HOA guidelines in the business, these guys moved almost 6,000 lbs of household goods up 3 flights of stairs, without the aid of an elevator no less, in -20 temperatures. There really isn't any way to describe these men, super, awesome? Really what can we say, beyond description! Never one complaint, always smiling, the very toughest of conditions. 5 stars, not enough, they get 1,000!
First time using them. Very professional, organized and dependable! The staff that moved us were pleasant, efficient and time sensitive to complete the move without going into extra hours. Definitely recommend this company!
I would give no stars if I could. Do not go by their estimate!! I asked Brandon to come and estimate our move. There were only a few items to move and it was not a whole house and no boxes, just furniture. Brandon gave us a estimate we could afford. We had our stuff moved and he gave us a higher bill. I assume the estimate to trap us in and knew that by law we would have to pay him what we asked for. Which is exactly the answer he gave me when I disputed my invoice. He said that by law I have to pay him for the hours they did and that I should disregard the estimate because it simply took longer. Please do not use this company! They are giving lower estimates to trap people. I don’t believe Brandon was kind to me or gave me much respect as a customer. Our stuff was moved fine with the exception of losing our screws for our bed that we had to fix ourselves and no one informed us that it was not put together. We had to figure it after we heard strange noises coming from the wood. Not happy! Do not use them!!