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My items were not only broken, but am missing 2 boxes making my adjustable bed useless as remote and connecting cables are lost! I wouldn’t pay 2 + grands for shipping just for few personal items; I did for the bed that’s worth 2 grands! Now I am left with an ordinary 200$ bed! And, they don’t pick or return your calls fast; but, when he did; Sam was helpful , at least ! I had to unnecessarily keep my things with them for 2 months coz Sam was on vacation and no one was telling me that! I am not very happy. Hope as they are covered; their insurance will re emburse me for the bed; I don’t have 2 grands now, and I need adjustable bed! I have very uncomfortable nights!
Kato Moving & Storage did a fantastic job packing up all our belongings, wrapping up our furniture & then moving us into our new house! Mary, in the office, was a big help answering all my questions & doing a virtual walk through of my house. All the guys (Brandon, Dave, Jesse, Ken, Whit, Alex, Joe, Bedale, Michael, Austin & Mark) were so polite, respectful, hard working and professional getting our whole household moved with care from Mankato to our new location 1 1/2 hrs. away! I strongly recommend Kato Moving & Storage!
We've never hired movers before but Good Stuff has made us converts! The crew was kind and funny and easy to work with. We moved out of a five bedroom house and they were done in record time! Worth every penny (and they came in under their own budget even!)
Had an awesome experience with this company. Branden was really helpful and responsive in helping me get all of the documentation required to reserve the dock I needed for my move. They made an extremely confusing situation for me super easy because they took it all on. The actual movers, Jesse and Nick were professional and so polite. They went above and beyond. Not only because of the cautious care care they took while moving my belongings but they worked SO fast and paying by the hour...you don’t typically see that. Excellent workers and I will 100% be using this company for all my moving needs in the future.
The movers from USA Family Moving company do their work quite efficiently. I have been able to hire out different movers and so I can clearly tell the difference between an average relocation company and one that is super excellent. Being a satisfied customer, I would recommend them to all.
The actual movers worked very hard, we had a couple pieces of furniture with minor damage. During the move they put a melon sized hole in our wall, their resolution, was to take $25 off the billl or that they could have a repair man come out in 2-3 months. Neither of these were acceptable options, I advised I wouldn’t pay my bill until it was repaired. That led to them getting someone out the following week. We paid our bill the day after the invoice was received, they continue to follow up for it. Each time I let them know I paid it, the date, the check number...but it doesn’t get closed out in their system. Given the opportunity to do the right thing, they don’t. When’s forced to do the right thing they do. But be prepared for any issue to be a struggle with them. Despite the actual movers working hard, I can’t recommend them.