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They call and call and call and harass and text and email and harass for being late on your payment that's under a month late! I tell them every month I can't pay until the 30th yet they continue to harass and lie. They say that you cannot access your unit after a certain day because you're late it's a lie. According to the Minnesota statue they have to send a certified letter to you with a 14 day notice and even then they cannot deny you access. They sure are pressed for 70$ every month. They violate the law and intimidate you. DO NOT RENT A UNIT FROM THIS COMPANY!!!! UNPROFESSIONAL AND THEY LIE TO INTIMIDATE YOU!! Update to answer.... when you are told by mail and email not to contact me you're breaking the law so no you do not need to send reminders they are not required by law and no one ever ever ever answers at the facility you are always redirected to your call center and the manager she is the worst of all!!! She's lied and continued to send emails! This is exactly what I'm talking about they don't care about the law!!! Nice generic answer but no you didn't solve a thing