Florissant Moving Companies 2025

Great company

Great service.

This U-Haul location is horrible!! I made a reservation yesterday for 7 am today. This morning I had a family emergency and I was running about 2 hours late to my reservation. When I was almost there I checked my U-Haul app and there was no reservation. So confused I called the West Florissant store and they said “we called at 7:15 and it went straight to voicemail” NOBODY CALLED ME. I have no missed calls, no voicemails. My trusted contact (that is added to the reservation for the reason of not being able to get ahold me) has no missed calls no voicemails. When I talk to the lady her solution was, I can rent you a box truck we don’t have no more pick up trucks for the rest of the day. I said I don’t want a box truck. I reserved a pick up truck then I asked her what her name was at which point I was told I was yelling at her being rude and she hung up on me, I was not yelling. I was talking in a calm collected tone the entire time so being already on my way there I went ahead and got there made a reservation again with corporate U-Haul Which by the way they had no problem getting me a truck for that same day. And there was four pickup trucks on the lot, not in the pick up zone, but facing the road you know showing them off to people basically saying hey we’re here. You can come rent us While I’m still on the phone with corporate after my reservations are confirmed and I had filed my complaint I did get notification from them that my reservation has been canceled because that location is refusing to rent to me due to the confrontation I had with the store employee who apparently was the general manager. This location is completely unprofessional. They have no regards to people, their time schedule, what they may have going on today. They lie to customers, they lie to corporate and make up excuses. They covered their own tracks whenever our called out on their BS. I am disgusted with this location. I will never rent from them. I will tell everyone I know to never go here never rent from here and never get a storage unit here. Stay away at all cost.

Great service Great price in and out in 5 minutes

I had the pleasure of meeting alma & Marie today at Florrisiant public storage ! They was very friendly and helpful and answered all my questions that I was concerned about !

An American icon truck rental storage place clean cut clear crisp. What a deal thank you.

Jay was AMAZING ?. He answered all of my questions. He asked questions to better understand my needs. Showed me two options for my storage needs.
I truly appreciate the excellent customer service that I received.
THANK YOU!!

The agent did not provide accurate information about where to return the vehicle, and I felt uncomfortable with his/her attitude toward customers.

I cannot begin to express my heartache after opening all the packed boxes and realizing which items never made it to my new home. I am absolutely sick with grief!! I certainly understand why they are out of business. The pain from lost treasures outweigh my unhappiness with the movers themselves. Just too much!! Just too much!! I tried not to give this company even 1 Star, but could not post without.

Came in to get some extra storage for my tea items and other things. Candance was knowledgable and provided fast service.