1-800-PACK-RAT

Choosing PACK-RAT Moving Services was a wise decision; their team's professionalism and reliability surpassed my expectations.

Awesome

Do Not us if you move to a city location!!!! The constantly refuse to deliver your containers and they make you rent a truck to unload your belongs from their facility. They also don’t give you anything back to help you pay for the truck your forced to rent

Unfortunately, When I terminated the POD usage on my account ($375 per month) they advised 3 weeks to recover the unit - Then attempted to Bill me nearly $900 just to recover the empty , I called asking to speak to someone ... Operations advised maybe billing can speak to the cost , Billing Rep advised He can not allow me to speak to a supervisor and they have no control over the Cost , Seems that 3 weeks sitting in my lot empty for them to recover . and then assuming they can charge $4.50 per mile dedicated cost when market standard is under $2.00 per mile .. The delivery driver advised he was dropping the empty in a place 30 min away so he needed to make sure it was clean .... Sad , Bad business , I hope Better business Bureau of NY helps these guys fix their mindset ..