1-800-PACK-RAT

This was a fantastic experience with using pack rat. They are very accommodating and are able to work around any problems that may arise. We had no issues whatsoever when the pack rat was delivered to our house for moving. When we had it delivered to the new home, a police officer said we could not park it on the street that day. Dave came to the rescue and helped us relocate the pack rat temporarily until we could figure out where else
to put it. And this was late on a Friday night! This company will be there for you when you need them. I'm glad we decided to use pack rat.

Jeff was very courteous and helpful when delivering our pods for our move. He was mindful of the placement of the pods and cautious of our driveway and grass.

Such an easy and hassle free experience from start to finish. The entire packrat team are extremely professional and helpful when orchestrating a normally highly stressful event such as moving. Big shout out to Jeff from the Pottstown, PA delivery team for his help. Can’t recommend highly enough.

Extremely impressed with service, making the move from one state to another much easier. Very much would use again! Thanks!

Everything went great for original drop off and pick up. I scheduled an AM drop off at new location. I called at 1030, since I didn’t hear anything and I had moving help scheduled for 1pm. I was told wait times exceeded 1hr, got call back over 2hrs later. This is after the 1pm help. I had movers, I am paying to sit and stare at me. They tell me I have 1 delivery in front of me. I tried chat same answer. I cursed out supervisors who didn’t care. Finally at 4pm, the driver shows. He said they always over promise. The driver and the original customer service people were great. The management can burn in hell. They knew at least the day before, they weren’t going to make my schedule and never even tried to tell me. If I knew the day before I could have rescheduled delivery people. I lost an extra $200 because of them. I could have used legit movers at that rate. I asked “one supervisor” to have someone call me about this complaint and possible compensation for my losses. It’s been two days and no call. I cannot recommend a company less. Stay away. They are garbage on multiple levels and screwed me on multiple levels. They have a total disregard to your time and money. I have never felt more disrespected by a company in my life.