1901 Satellite Blvd, Buford, GA 30518
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1-800-PACK-RAT Customer Reviews
(based on 40 reviews)
38
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28/02/2025
Review:
The only employee that gives a damn about customer service was the driver, Glen. This entire experience was a horrible nightmare. Glen is the only reason I gave 1 star instead of ZERO stars. My shipment sat for two weeks before it shipped and because of that they charged me an extra month. $319 for their customer service FAILURE!!! Customer service actually had the nerve to blame me because I didn't relay messages between service reps. NOT MY JOB as a customer to be the communications director. Never again!! I train companies on customer service, believe me Pack- Rat will be part of every presentation I make for the rest of my career.
28/02/2025
Review:
Dwayne was awesome dropping off the pod and picking it back up! Highly recommend Pack Rat!! Will be using again for our house remodeling job!!
27/02/2025
Review:
Glen was professional and helpful. Made pick up and drop off easy. Also very nice and conversational. Great experience
27/02/2025
Review:
27/02/2025
Review:
Glen was professional and helpful. Made pick up and drop off easy. Also very nice and conversational. Great experience