1-800-PACK-RAT

I was charged rent on the POD for the month of June on 5/30/23 (so rent paid through 6/28). I called to cancel my POD on 6/1/23. I was told that the first available pick up day was 6/15/23. I was also told at the time of the call that my rent would be prorated for the month of June. They picked up the POD on 6/15 as scheduled. I paid the pick up fee. Now they are refusing to prorate the rent for June. Again, the rent on the POD was paid through 6/28. I am no longer in possession of the POD. They are refusing to refund the rent for the remainder of the month.

To the Kansas City facility - Mark and the rest of the team: THANK YOU! Your competitor left me high and dry. They said they tried to call, but my number didn't work. Riiiiight. Luckily for me, your number works!

From the start, your team asked to see pictures of my quirky driveway and had a can-do attitude.

I needed three containers over three weeks during busy May with the three-day holiday weekend looming. Mark and his 'yes-before-no' mentality made it all work. We had ZERO issues getting the containers delivered. The friendly drivers always called with a 30-minute heads-up. If only the rest of home buying and moving was as easy as working with you! Thank you again! We WILL see you again!

Wonderful experience! Super Easy

Good service