1Source Moving

This company came highly recommended. They were friendly and accommodating. I scheduled my move for a 1pm start time. It was never discussed that this was more of a time frame and not an actually start time. I take off work and make sure I’m at my apt before movers arrive at 1. No one shows. I have to call them to ensure they are on the way. I was told my movers are at the first move (which is taking more time than anticipated) and they will head to me after. Andy confirms with me that they will be there that day. I wait and wait. I call again at 3:30 and Andy says the team is still working but again confirms. By 5:30, Andy tells me they will come regardless of time just for my moving team to call and say they can’t come because they are tired. Which is understandable. What is frustrating is I needed to move, I was told 1 and I waited ALL day just to be told one thing and then for nothing to happen. This was ridiculous. Communication was very poor. Awful experience.

Rude

1Source Moving helped us with our move from SW Austin to N Austin. They were extremely professional, took good care of our stuff and quick. I would highly recommend them for your moving and packing needs. Thank you for accommodating our last minute weekend move and handling it utmost care and providing the highest quality of work.

Moved with these guys 5 times already. Can’t rave enough about them. Andy’s a true professional and the crews are on top of it. Very fair prices, unbeatable.