3L Self Storage

Troy was awesome, I'm a repeat customer so, I was familiar with everything!

I use this storage facility each year to store Christmas Presents so I don’t have to hide them from the kids. We have Amazon ship them straight to the facility and the team there puts them in our unit for us. Then I go in and put the stuff together before Christmas. They are amazing! Troy is the manager and he is so pleasant and accommodating! I would highly recommend this facility for anyone!!!

They gave me a good deal there on the storage unit and it's pretty clean there too also

Started out great, I came from another storage company looking for something closer and possibly better. The other location allowed me 24hours a day access, 3L does not but I figured how many time do I need that anyways. The other company wasn't behind a gate, which I loved but again. It got bad for me when now able to move out found this mouse in my unit. I've never lived with mice rats or roaches etc and I don't plan on it now so all that stuff is being thrown away, my loss. 3L stated that they sprayed and put traps down and I guess they do this still happened. What makes it bad for me, Troy Jetter the guy at the desk manager didn't even have the courtesy to say, I apologize that it happened. Customer service failure, cleanliness failure and loss of property. So after about 2 years or so it comes to this. Thanks alot 3L you get paid automatically every month so on time all the time since moved in and I loose. Great Job team, if Troy wants training in how to apologize without admitting guilt, my fees is low but my success is 100%

I had my storage unit for about 1.5 years and the whole experience was A+++. The units were very secure, the area was always clean and kept up nicely. I came into the office almost at closing time when I initially rented the unit and the staff was super welcoming and still took their time through the intro/setup process even though it was technically after closing time.

They had locks and other supplies to purchase right there in the office, which was very convenient.

All of my conversations (email and phone) with the staff since then has been super responsive and pleasant - even when my credit card had expired a couple of times through the time I had the unit - the staff called and we fixed everything and we were off the phone in just a couple of minutes.

I am now closing my account and my unit with them because I no longer need the space but if I ever need it again in the future, I'll definitely be back.