A-American Self Storage

I had my storage for 3 years and I’ve had nothing but a good experience with them

My elderly mother that lived in another state and went to the hospital after a bad fall. I had been living with her but returned to California on a short trip to move my stuff out of my apartment in Ventura county, intending to live in Ridgecrest with a friend. With my mom in the hospital there was a sudden urgency to put my apartment stuff somewhere rapidly so I could go to be with her. Kurt was the manager at that time - super nice guy, and he made the process easy. I later needed two more large units, and the management had switched to Hayley. I met her in person - also super nice - and she made the process easy. The facility is secure and is kept clean. I know that what I have stored there is safe and secure, and the prices are far more reasonable than the prior 'extra space' I had been renting in Palmdale.

I am writing to express my gratitude for the outstanding service provided by your team, particularly Hayley, during a challenging and sensitive time as I navigated the probate process for an estate.

From the very beginning, Hayley’s professionalism, knowledge, and kindness made what could have been a complicated and stressful process remarkably smooth. Coordinating the protection, transportation, and storage of the estate property from out of town into two large storage Hayley managed it all seamlessly.

Her expertise with the paperwork and understanding of the legal complexities associated with estate probate was invaluable. Every step of the way, she communicated clearly, answered my questions thoroughly, and ensured all the necessary documentation was in place without any delays or confusion.

I was particularly impressed by how simple she made the entire process. She demonstrated an exceptional ability to break down complex regulations and make them easy to follow, giving me confidence that the estate property was in safe hands.

Hayley’s dedication and attention to detail ensured that everything—from protecting the estate property to moving and transferring it—was handled efficiently and with care. Her support truly went above and beyond my expectations, and I am so grateful for her assistance.

I would like to extend my deepest thanks to Hayley and your entire team for their outstanding service. You have made a difficult time much easier, and I will gladly recommend your company to anyone in need of storage

This was my second time using American self storage on Norma street. I have no complaints about this place and I was always secured in the fact that I knew my belongings were safe. The storage units are in excellent condition with exterior lighting if you're there after dark. + There is a restroom on site if you need it. Haley the on-site manager is great! She is very prompt to respond and very personable. I will use them again in the future if needed. Thank you Haley!