A Family Storage

Absolutely horrible customer service from this new employee Anthony. Called to say the unit wasnt cleaned out, I let him know im out of town and cannot get it done today but will send someone .. Well when I got someone to go a few hours later, he had the unit LOCKED ALTHOUGH im paid up til the 20th! Then sends a threatening email 3 hours after the office is closed to say they will continue charging me until im sent to collections .. Well tell me Anthony, how am I to clean it out WHEN YOU LOCKED ME OUT ALTHOUGH IM
PAID UP !?!? Worst ever experience with this new company who now hired this guy .

They said the second month was free but they didn’t tell me they I had to pay $12 insurance for the second month. They locked me out for $12. I would not recommend this place to anyone