AAA Storage

Went to go rent a 10×10 unit (J7) and measured it with a taoe measure, it was 8ft4in deep by 10ft wide. I told the desk this and that I didn't want to pay a 10×10 price for an 8×10 unit and they told me they weren't a good fit then. She told me she couldn't reconfigure the units, I wasn't asking her to, but I think you should be honest about the size. She even tried to argue with me before I stated I measured it the correct way. I also looked at some other sized units a week or so prior and noticed that the measurements on other units seemed off too by just walking them out, but this time I brought a measuring tape to confirm the size.
Be sure to measure before renting and look elsewhere because they are falsely advertising their units. I went to a competitor and their unit sizes matched the description for comparable prices.

Edit: In response to the reply, the side that is 8ft long was not the side with the door on it, I measured the wall by the side of the door to the back wall, it was 8ft4in. Side to side was accurate at 10ft. I went to a competitor and measured the same way I did yours and theirs measured 10×10. I know how to measure. And actually the first time I came in I never mentioned the sizing being off to you, in fact, I just left after looking at them and doing a estimation measure with no comment. Today was the first time I mentioned the measurements were off. I just think you should be honest with customers about sizing and encourage people to measure before buying just to make sure they get what they are paying for. Also, the $85 a month is the sale that has been going on for the past month and was not offered in response to my complaint. The 'sale price' of $85 is around the price of the competitors, and the regular $130 is far exceeding any competitor pricing.

I’ve had this unit since 2017 and it’s been one thing after another with the roof leaking into my unit and having water damaged containers. Then locking my unit because I missed the first day of payment. I make the payment but, this lady is so lazy refuses to open it for me because “we close in 5 minutes”. Find a unit somewhere else folks, this place does not take care of their buildings maintenance needs.

Awesome staff, easy to work with, and will use this location again. If you're in the South St. Charles/St. Peters are and need a storage unit, check them out!

AAA Storage was great to work with. Secure location and easy to get to. Reasonable pricing too.

Great place love the size of the units keeps my stuff dry friendly people own it