3551 Haven Ave Ste - V, Menlo Park, CA 94025
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The whole experience was amazing! From the start, Alex on the phone was very friendly and communicated well. No hidden costs or anything like that. The moving crew was also amazing! Joe and Drew were both super friendly and really hard working. We finished moving from 1 bedroom apartment in around 4 hours (including the drive time). They really did an outstanding job: didn't damage anything and were very careful with all furniture. Thank you so much!
This is a combined review for two office moves handled by Aaron’s during the Covid era.
I have expensive office furniture, and am very particular about how it is packaged and handled. I had previously used Aaron’s for household moves, and liked their crews. I asked them to send me their best for these jobs, and they did. Five stars to Angel, Allan and Junior especially. Plus one more fellow I can’t exactly remember (I think his name is Jamie.
The back office (schedulers and dispatchers) are also very responsive and professional. Appreciated that too.
The reason I’m only giving 4 stars overall is that the COI charges are very high: $600 for 2 COIs one move, and $300 for 1 COI the next move.
Still, I’d happily use Aaron’s again if I can get the same crews. They were very careful (much more so than other movers) and that is what matters the most.
Richard's team was quick, clean, and considerate. They were masked and efficient.
Jose Vargas, Richard Gutierrez, and Vasily Leus did great job. Their work exceeded our expectations. They are professional, efficient, and very friendly.
Quick service, reasonable rate and clear communication