8625 W Point Douglas Rd S, Cottage Grove, MN 55016
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The staff are mostly great, with a couple of new staffers who seem a bit confused and one gentleman who keeps stating information even I as a non-staffer know is wrong.
I like the convenience of the location, but my locker has taken on water for the past 3 years, and even though I've notified the office nothing has been done other than to offer me a different unit.
I have taken a different unit, and the first one I tried had a leak of some kind, too. I'm praying that this second 'new' unit won't leak this winter.
As I mentioned, the staff is mostly great, and the location couldn't be better. My first 'new' unit had been dirty and the staffer swept it out and put on a handle for me (which was great), but ,my second' new' unit was dirty, had no handle, and when I asked if the staffer would put a handle on it for me I was told 'we don't do that.' Clearly they do, but just not this person.
The staff are mostly great, with a couple of new staffers who seem a bit confused and one gentleman who keeps stating information even I as a non-staffer know is wrong.
I like the convenience of the location, but my locker has taken on water for the past 3 years, and even though I've notified the office nothing has been done other than to offer me a different unit.
I have taken a different unit, and the first one I tried had a leak of some kind, too. I'm praying that this second 'new' unit won't leak this winter.
As I mentioned, the staff is mostly great, and the location couldn't be better. My first 'new' unit had been dirty and the staffer swept it out and put on a handle for me (which was great), but ,my second' new' unit was dirty, had no handle, and when I asked if the staffer would put a handle on it for me I was told 'we don't do that.' Clearly they do, but just not this person.
What an amazing Storage facility. They do not overcharge you, offer free pallets for your units and a lock comes WITH your unit. The guys down the street Charge all kinds of fees...Definitely glad the unit I looked at with the 'other' guys had a steel pole down the side of the unit, making it hard to get stuff in and it takes up space in a % x 10 unit....BUT no discount, even though you lose space. Anyway, staff was helpful and friendly. Thank you!
What an amazing Storage facility. They do not overcharge you, offer free pallets for your units and a lock comes WITH your unit. The guys down the street Charge all kinds of fees...Definitely glad the unit I looked at with the 'other' guys had a steel pole down the side of the unit, making it hard to get stuff in and it takes up space in a % x 10 unit....BUT no discount, even though you lose space. Anyway, staff was helpful and friendly. Thank you!