Affordable Movers

Affordable Movers moved 13 pieces of arcade equipment from a storage unit in Harrison to my Garage in Greendale. The pieces are mostly large and most are heavy. I provided a special dolly to move some of the equipment. Everything was at ground level so no stairs or obstacles.

I am an 84 yr old retired military guy who has moved himself many times and have used professional movers dozens of times.

This was a frustrating move because these people are not properly trained, they lack proper equipment, and motivation. The only tool they provided was a two wheel dolly but they couldn’t use it because it had a flat tire. They attempted to move one heavy object using narrow tie down straps as a “shoulder moving harness”. Obviously that did not work so they just muscled through.

The guys are good natured but slow moving and often appear confused. Loading went pretty slowly (1:45 minutes). The truck and two guys arrived on schedule at 1:00. The other two movers arrived about 20 minutes later. The drive to my place took about 35 minutes. The offload took about 30 minutes. We completed at 3:45.

So I had the truck and two guys for 2:45 minutes. I had the truck and four guys for 2:25 minutes. I was charged for a truck and four guys for three hours.

It is my opinion The move should have easily completed in 2 1/2 hours. I believe I was overcharged at least $150.00.

Following the posting of this review I was contacted by the company and I listened carefully to their position. They claim they could have used a different charging scale due to the fact that a disassembled pool table was involved. However, that was discussed in advance and we agreed to the rates I quoted above. They claimed one of my machines had a faulty leg which is true, but I provided a special dolly to move it so that did not generate a meaningful delay. They disputed my claim that the two additional movers arrived 20 minutes late (actually 21 minutes). I have it on my dashcam and the storage location cameras. During the drive from Harrison to Greendale (usually a 20 minute trip) they drove 10 to 15 mph under the speed apparently dragging out the time knowing they were on the clock. According to their GPS the drive took 35 minutes. I paid “in full” the billed amount immediately on completion of the move, while at the same time stating my disagreement with the charges.

Bottom line: these people are untrained, ill equipped, and poorly motivated. After listening to all these “post move”misrepresentations from Affordable Movers I will not recommend them and will not do further business with them.

Don't believe the 5 star reviews they all fake ?

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