1661 W Hurst Blvd, Hurst, TX 76053
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I didn’t want to give details which is why in my initial review I left a star review with no description but the reply from Aikman below is inaccurate. Without giving you every detail of every issue that came up throughout my move…I actually DID contact Dana during my move due to concerning issues that arose with the team I was provided. I was extremely uncomfortable during the move and asked for the opportunity to check my furniture and boxes AFTER the team left. This was for a multitude of reasons that I would think any company would want to be aware of when sending people into customer’s homes. Despite being told that I could call back after the crew left and had checked my items privately, I was NOT given that opportunity. I was called repeatedly and a credit card number was *demanded* as soon as the crew left. While chatting with Dana, the owner, Tommy YELLED at me from the background, repeatedly. And by repeatedly I mean at least four times to the point I was uncomfortable remaining on the call. Dana repeatedly YELLED back at him to stop screaming at me. Lee was great, he’s moved me twice. Robby (has moved me three times) and Matt were a nightmare. This was my third time using Aikman as I have been a loyal customer even referring them to family, friends and clients. The owner’s aggressive behavior explains much of why I was concerned with the crew during my actual move. Prior to my interaction with Tommy I probably would have give them another chance and chalked it up to a bad crew member that threw the day off. Now that I know how the owner conducts business and treats customers, I will not use them again and do not recommend that you do either.
Dana Spears was very good about answering questions and settling my moving anxiety. There was good conversation. The day of the move, Robert and Lee were ahead of schedule getting things on the truck. I was very pleased with the respect shown to me and my belongings. When we arrived at the destination, everything was put just as I asked. I highly recommend Aikman moving and, should I ever move again, I'd choose them again.
Aikman Moving was fast, reliable, and dependable from start to finish. Everyone we spoke to was very professional and courteous. The two men that moved us were well mannered and polite. They didn't take any money from us until we were satisfied, which is crazy for a business to operate that way these days. We were more than satisfied with the service and we will use them again in the future. I highly recommend Aikman Moving!
I used Aikman Moving for a local move and they were awesome to work with. They are professional and even got the job faster than I expected. Don’t waste your time with other moving companies who will overcharge you, go with Aikman Moving as their pricing is straightforward.