Alex and Alex

The Alex movers are the worst movers I have experienced. They are not professional at all.

1. The moving distance is only 10 minutes. However, they spent more than 20 minutes on the way.
2. They have two people, but there is only one people working during the unload. And they do it really slow.
3. I have few items to move, which can be completed around 1 hour with other movers. However, they waste me 2 hours.
4. They are lazy to put the items at the proper room. They just put everything at the living room even I have told them to put some at the bedroom.
5. 4 boxes are damaged during the moving.

Don't trust the reviews on their website. I was so silly to trust the reviews there.

This is the worst company ever. A 3 hours job became a 7 hours job. I moved 10 minutes away. People before moved the same apartment in 4 hours max. They were very slow and ruined almost every pice of furniture I have. Make yourself a favor and don’t hire them.

I have used this company 4 times. The first 3 times, although they are not the friendliest, they came a few minutes early, wrapped everything, and moved us in a decent amount of time. So in my mind we've established a good working relationship over the years.
This time around, Alex asked me for a list of my items, which I sent him, he came again on time with one other guy and again I showed him everything that needed to be taken to a storage room. They began to work and he soon realized that his truck was too small. He began yelling at me that his truck was full and that I had more things than on the email (true, but besides the point because his truck couldn't fit what was on the email anyway). He kept screaming to the point that I started to cry and I couldn't even understand everything he was saying. I asked him if he would come back for the rest and he said no, that he had another job to go to. He then shoved my 60 inches TV in the back of the truck with no protection, along with my rugs and left angrily. At the storage space, he demanded to be paid in advance and ended up taking longer than expected and he asked me to pay the difference. Never offered to reschedule for the rest of my things, never followed up or apologized. I would NEVER use them again and would definitely not recommend them.

I have hired Alex and Alex twice now, and both times they were very courteous and professional.

Both times that we worked with them, Alex and Alex arrived on time and worked consistently. They asked for an account of our belongings so that they knew how much time to a lot for our job (I wonder if other people who were unhappy with them gave them an accurate estimate of things that needed to be moved up front?). If they took time at the truck between coming up for more items it was because they were wrapping my items and securing them so that they weren’t damaged.

We will be moving again in a few months and we will be calling Alex and Alex!