All American Movers & Storage

My mom has used this company several times in the past without issue. They are easy to book and friendly enough over the phone. Their pricing seems pretty standard - which is 2X the hourly rate for commute time.

The first red flag was that I had to call them the day before to confirm the appointment. During this conversation I had a lot of questions for them but oddly they had none for me.

The next day they arrived 1.5 hours late and immediately informed me that I was 3 hours into my allotted 6 hour booking. I was also informed by the driver that trucks cannot drive on the 110 in a manner that suggested that I should have let him know (I was left wondering, don't they plan these routes ahead of time?) My honest assessment was that he was wasn't super motivated to work. The driver also complained that it was a long walk to park in back of the unit and the city would not allow him to double park on the street in front (long walk? Isn't he a mover?) I was able to persuade him to try and park in the back. Unfortunately the truck was too large.

These are all situations that could have been avoided if they had asked a few questions. I am not the expert, ostensibly they are! The end result was that they cancelled the job and left without even an apology.

These guys are dirty/messy and will break your items. They also had empty beer cans in their truck. Stay Away do not hire

This is a front for a rogue moving fraud organisation. In IL it does business as Moving Services Corp. In NJ and FL it calls itself Selective VanLines. These groups have been reported to law enforcement in NJ and CA - avoid!