All In One Moving & Storage,Inc

These were the worst movers I have ever had to deal with. They were subcontracted by Coast to Coast relocation services and did business under the name New Jersey Transport. They showed up late, had no regard for my 89 year old mothers items, charged her more than our estimate as they claimed the square footage was different than they estimated, but who would know? Then they told us the truck would be at the drop off between 9-11 and didn't come until 1:30, the bill of lading had no box count, they hired workers off craigs list to unload my mothers things, lost all of her sweaters, almost all of her kitchen items, in an over night move, made no effort to find them, though I called the driver as soon as noticed they were missing. They clearly did not clear and were grossly unprofessional. If you have any choice, do not use this company.

The drivers tried to force me to give cash when i used a credit card. Left half my stuff,damaged my furniture and packed my storage so my bent expensive mattress fell on me. Made me wait until 2 years using excuse of COVID only to find out they did not even have real moving insurance. Run far away!!! I have to sue them now.

They say on review to call but they havent gotten back to me in 2 and a half years. I am aksi filing a bbb complaint if you all wanna call me you have my number and email.

Did not provide the COI in timely manner to schedule the move. They kept on buying time until 2 days prior to the move. Didn't refund the initial deposit stating 3 day notice clause knowing the fact that the delay is on their end. Stay away!

Steals your items don’t use them

This moving company is pretty standard (hence the 3/5 stars). They were contacted by a mortgage broker (Countrywide Relocations) to do the move from MD to MI. They estimated the move via Facetime, and then when they came to move my items, the moving price increased from $6k to $9k when all my items were packed and inventoried. The thing is, I've dealt with this for other moving companies as well (even the more known ones). In fact, I asked the other reputable moving companies first for estimates, and they were still much larger than what I finally paid for AIO (and other movers I dealt with also jacked up the price during the move as well). Overall, the pickup movers were polite and efficient with packing, disassembly, and moving.

Delivery was also pretty straightforward. I had to delay the earliest move date for personal reason, and AIO was accommodating. The delivery arrived 11 days after pickup. My items were stored in a warehouse after pickup and then delivery was subcontracted out to someone else (once again, pretty standard for moving and companies). The delivery mover was nice and also reassembled all my furniture.

I've done moves with the more reputable movers, and AIO is pretty standard. In fact, AIO didn't break or lose any of my items, which is more than what I can say about the other reputable movers. Just know that when you're moving, you're working with a business whose main goal is to make profit. If you're aware of that and protect yourself accordingly, and AIO isn't that bad (at least for me).