All My Sons Moving and Storage- Batonrouge

Hidden fees and terrible service unpack our storage to find they loaded it like a bunch garbage. Strongly advise against using them. Called customer service only to be told too bad that's outside the 90 day dispute period.

Cody and the gang did a great job moving my stuff from my apartment to storage out of state. They were really careful with my stuff, and protected it with copious amounts of padding. We had an issue where a tree limb was preventing them from pulling up their truck to the storage unit, but they were super accommodating and helped me shuttle pieces individually with my pickup. Professional, efficient, and a great group of guys. Also, didn't have issues with extra fees like other reviewers. The quote that they gave me is what I paid, simple as that. Would recommend.

All My Sons moving is the worst moving company I have ever had the extreme displeasure of dealing with! They reeled me in with exquisite customer service on the phone during the quoting process. The VP, Tristan, even called and left a voicemail to follow up and be sure everything was going well. On the day of the move, the truck with three men in it, arrived at 8:15AM. They moved incredibly slowly from the beginning. I asked the driver if he was in charge and he replied with a very questionable "yes." I would have fired them right there on the spot if not for the extenuating circumstances I was needing to escape from at the apartments I used to reside in. I went with the lesser of the two evils but I never imagined that the devil's horns could get to be so long and pointy. These guys were completely clueless as to what I was needing to have moved. I found this to be quite aggravating due to the fact that I had already gone over all of this in great detail over the phone during the quotation process and these guys were looking at me like I was speaking some unknown language to them. They opened the first cabinet and saw that I owned several wine glasses and other general drinking glasses. They gasped as though they had seen an alien fly out of the abyss and then stated that this move would for sure take 4-5 hours. I then asked the "supervisor" if this was in fact their occupation and if they had indeed moved anything for anyone a day in their lives before. I also asked how they could surmise the length of this move based solely upon one cabinet full of glassware. There was no response. I checked the time and noticed that it had been 30 minutes since these guys had arrived and there was not yet one item loaded onto the truck. I departed from the apartment and called into All My Sons to complain about this debacle. I spoke with Jonathan who acted like this behavior was so out of the ordinary for these guys and seemed to be completely taken aback that he would receive such a negative report on them. He did adjust the start time to my benefit but the tirade continued on. These guys had the nerve to not only be on their cell phones during this process but they also took it upon themselves to plug said cell phones into my wall outlets making use of my electricity without my permission. I began loading up my personal vehicle with items in an attempt to move things along. This was absurd as the whole reason for hiring a moving company in first place is so that they would do the moving and not me. To top it all off they forgot the bars that go into the wardrobe boxes. Furthermore, they did not even bring enough boxes overall to be able to completely empty the apartment. So yes after this nonsense it still took me three additional days to finally get everything out of the apartment!!! Hours passed and they were finally ready to head to my house with whatever they were able to actually take. We got ready to head to my house and I gave the driver very easy and very specific directions. Well I'm on my way to my house and I get a call from the driver stating he can't find my address in the GPS. More time was wasted with me telling what I had told him already in terms of location. True to their original word we did not make it to my house until about 5 hours later around 1pm. I paid a $250 deposit when I called in for the quote with a maximum total for everything in the $600 range including said deposit. The driver had the gall to tell me I owed them an additional $1138! They said they were going to take my belongings to their warehouse until I paid so I did end up paying a portion of this so they wouldn't take my things. They were intentionally wasteful with product in order to pad charges onto my bill. Tristan was not available at all on move in day and I called three days later and was still not able to reach Tristan. It has been over a week since I last reached out to All My Sons and not a word from them. I am not happy with this scandalous organization.