All My Sons Moving & Storage

Worst customer service by Mike The general manager out of the Providence location. We were given a quote and went over by one hour. The actual quote was for 499 including the one hour travel time, fuel, and 2 hours labor. This was based on 159 an hour. We went over not even a full hour in my bill was over $800 in total! How does it go from 499 to 800? He had no right answers. He was the worst general manager of any company we have dealt with. The two drivers were amazing. They felt awful. My husband and I standing up To this gentleman, however we still had to pay the bill. We will never ever ever recommend this company to anybody and we are not done. The Better Business Bureau, the Internet, social media will know the scam folks. You leave a $100 deposit then they tell the driver not to empty the truck until we pay the balance. Of course, our drivers were very courteous I would not recommend this company to one person!!!!

Louis and E were so professional and made our couches fit in the new place (I had started to worry they wouldn't!). Everything went according to the plan that I'd been given from the moving coordinator, who was also responsive and informative. Really appreciate the job the guys did today!

I used all my sons moving company last month to move from my one bedroom apartment to my new home. I was quoted $550 on top of the $100 deposit I paid when I booked the movers. We had 2 movers and one truck. The company assured us that they had dollies and all of the necessary equipment to assist with our move, but that proved to be untrue. They took down one box at a time, couldn't figure out how to get my couch out of my apartment, and scratched a bunch of my furniture in the process. My husband and I ended up having to move half of the couch, both of our TVs and other pieces of furniture and other things because they were taking for too long and you are charged by the hour. The other issue was that it took them an hour to just rearrange their truck because they 'forgot' about the couch. I would think they would have moved the biggest piece of furniture first. Once they asked me for payment, I ended up owing over $1400 for these movers that clearly were taking their time as they get paid by the hour. When I asked Melissa on the phone (I believe that was her name) if that counted for their time rearranging their entire truck and moving a lot of big furniture myself, I got the response 'well moving is not an exact science.' I feel as though this company is extremely unprofessional, unreliable, and takes advantage of their customers. Save yourself the money and aggravation and go with a different company. I sure wish I had.

We used this company last month. The company sent 3 guys to unload 4 U-boxes worth of furniture. Since you pay by the hour, my husband helped unloading to try to save time/money. He unloaded almost 2 whole U-boxes by himself while the 3 people from this company took twice the amount of time to unload the other 2 (1/2) U-Boxes. One of the guys pretty much sat in the truck ordering the other two around the whole time. The more my husband unloaded, the slower the movers worked and the less furniture they actually moved. It was incredibly frustrating to watch these people move more and more slowly as the day went by (because they get paid by the hour). We ended up paying for an entire day worth of moving services, even though my husband did nearly 1/2 the moving himself. Do yourself a favor and use a company that is more ethical.
- giving 3 stars because the furniture was moved in without any damage and the movers were polite and friendly.

Just got into my storage unit today, stuff was dented , broken , destroyed stay away from this company!!