685 Washington St, Attleboro, MA 02703
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DO NOT USE THIS COMPANY!!!! I hired these people to move mostly furniture and boxes out of my home to a personal storage space. They had to use my tools as they did not bring any, what moving company does not carry tools to take apart furniture? They hire temps who are lazy (and they charge by the hour) and not professional movers at all.
They broke my $8000 bedroom set; literally broke every bedpost, scratched every piece of furniture and I had to buy new furniture and ended up giving away my old set for free. My dining room chairs were ruined, one even had a leg broken right off, and other bedroom furniture scratched. No care whatsoever and then they had the audacity to ask me for a tip after moving a fraction of the undamaged items into my new home.
Furthermore they couldn't fit all of my items into their truck since they had no clue what they were doing and I had to subsequently move 8 full size pickup truck loads to my new home with my wife. When I asked the driver why they didn't bring a bigger truck, he said that it was their only truck, this is a small-time company pretending to be big. They fool you with their automated Project Management experience and pre-move setup courtesy; which is nice, however their moving staff is a joke.
Oh and the best is their pricing; expensive for the services that they offer! The unloading took all of 45 minutes with my help. However, I was charged for two hours of unloading time. You have to pay them before they unload your things so they estimate the unload time another shady act. I didn't even bother addressing that as the characters were shady and honestly I just wanted them gone.
I knew better to just cut my losses rather than chase the company down for the damages since the furniture wasn't new, they'd just prorate and it wouldn’t be worth the effort.
They have a pretty good scheme going hopefully potential customers start reading their reviews, I sure wish that I had! It’s not everyday that someone moves and it is so stressful that I think that people overlook research since they are in a hurry or overwhelmed with packing, home sale or buying, etc.
This was one of the worst moving experiences I've had from start to finish. First when I was shopping around for prices I was drawn in by being misquoted. I was only told the hourly rate. I was not told that there would be a 5% surcharge for gas for moving to a different state (a total of 3 minutes over the boarder) and I was not told that I would be charged $160 for them to just show up. Inevitably I had to accept that my move would be more expensive than I was planning.
Moving day comes. Everything is loaded onto the truck except my couch. A small three seater. The movers can't get it out the door. I told them prior they would need to remove the feet to get the couch out. They failed to bring the correct tools to remove the feet so tried forcing the couch out of the door. Damaging the hard wood floor of my rental unit in the process. My father offered to go to the hardware store and get the correct tool for them (nothing fancy by the way. Just a long neck screwdriver. Something that they should be prepared with). They were incredibly rude and told my father 'the clock is still running.' I had to call corporate to have the movers stop the clock. Which supposedly they did but after I received my bill I have to wonder if that's true. Upon arriving to the new location (ten minutes away but they took an additional 20 minutes to arrive) the movers left everything in the living room and did not even leave space to walk across the room. They left boxes upside down and tracked mud throughout the new apartment. I was told if it was raining measures would be taken to avoid dirtying the new apartment. This was clearly not the case. Several days later as I'm trying to piece together my furniture I realize they did not return the hardware for the furniture even though I explicitly asked them to give me the hardware to keep track of during the move. I finally get my hardware the next day.
The unloading took all of 20 minutes. However I was charged for two hours of unloading time. You have to pay them before they unload your things so they estimate the unload time. I'm not sure why they estimated two hours of time when it took them an hour to load up (outside of the couch fiasco). But I paid and was told I would be refunded for unused time. It's now been two weeks and I've called and asked for the refund to be processed. It is still not processed. Now I've been trying to call to follow up on my refund and cannot get in touch with anyone. My calls keep getting mysteriously dropped, though they went through with no problem before the move.
DO NOT USE THIS MOVING COMPANY. They will ROB YOU and do a poor job! Such a scam. HORRIBLE experience from beginning to end!
The movers were wonderful but final price was astounding!!!! Would never have used them if I knew how outrageous the the cost would be....$732 to move two rooms twenty minutes away!!!
They charged me $100 after underquoting me, and then refunded my money...so they said. A week has gone by and I still don't have my money back!
Quoted my friend one price then charged 5x that day of. Scam artists