Westport, CT 06880
Claim your business to:
Get my free quote
Enter route details for best prices
My neighbor is using them to move and the unprofessionalism is astounding. I get that moving can be loud, but the other people who live and work in the same building shouldn’t need to listen to their music blaring from their phone as they walk through the building as well. The complete disrespect for the other tenants is beyond comprehension. They're not even trying. I'll be sure to cross them off the list of possible movers we would ever use in the future.
This was the worst moving experience I've ever had. I was quoted for 3 movers and an hourly rate. No one ever asked about what I had to move or asked for pictures which I thought was bizarre. I emailed a few times asking what was needed from me and didn't get much response. Anyway, on the day of the move, only 2 people showed up. They ultimately sent 2 more people but they showed up 2 hours into the job and 1 of those people left early. What I gathered from overhearing was that they only had 1 dolly for 4 people and that the 2 extra people that were sent had no experience packing. This was evident in how my belongings were packed. These guys spent hours packing in a way I never have seen in my life before. Instead of leaving my desk drawers full, they emptied them all into boxes. This is the only company that's ever done this. I genuinely think it was to just eat hours and be able to charge me for more boxes. Further they did stuff like pack an entire end table in a box and then of course, charge me for the box. At one point the guys told me they were done packing the kitchen. I opened one drawer to find it totally full. Similarly when they were 'done' packing, I went through the apartment picking up armfuls of stuff they had left behind. Several of my belongings were damaged in the process and in addition the team made off with my step ladder which was never returned to me. I couldn't believe what I was charged in the end given that half the movers weren't there the full time, they sent people that had no experience packing and without enough equipment to move efficiently. I moved from another apartment only a year ago with the same amount of stuff to pack and the people were in and out in 3 hours. These guys took 6. I could go on and on about the inefficiencies and ineptitude I witnessed but for the sake of time and space, I'll leave it here. I highly suggest looking elsewhere for moving services.
terrible company