All My Sons Moving & Storage

Mike Wnet and Romeo were fantastic. They moved everything quickly and skillfully. I would be delighted to use them again.

We went with All My Sons on a recommendation from a friend, and they did a great job! Jeramie, Jaime, Luis and Romelo were efficient and took care with all of our furniture. We were pleased with how quickly the move went and how straightforward the process was. Would certainly recommend them again!

Don't waste your time with these unprofessional people! I had a move scheduled for today at 8am. No one showed up or called to tell me anything! I had to call them. The manager stated that he had a few call off this morning like I care! Anyway, the way they do business is unacceptable! I got my deposit back and went elsewhere! Terrible company and highly unreliable!

Great experience with Jeramie and Jaime. They took great care of our belongings and were very professional. Jeramie estimated our time to completion at the outset of the move down to the minute. Highly recommend for high quality service.

It has been 2 weeks of emailing the “WeCares” email they said to send my complaint. I am posting below what I sent. I give them until Tuesday (2/18) to get back to us and then it will be official complaint to Better Business Bureau. We will also continually post our negative review as it closes in on a more popular time for picking movers to warn everyone what they can get into with this company! They scammed us.

We first emailed the WeCares (Marie Senghore the AMS Company Coordinator told us “just email your isssue there”) two weeks ago - me and my husband has separately asked for updates numerous times and silence.

We had a quote for 2 movers at $159 an hour. We had a very small one bedroom apartment and was moving to a very close townhome (12 mins from apartment). No big stuff (only a loveseat, recliner, kitchen table, two end tables and boxes already duct taped and lined up against wall) and we wrapped everything proactively. We got a mover and a man on his first or second day - a trainee. The seasoned mover had to help him with everything and try and explain literally every aspect of the job. Not that it normally would matter to us but the trainee also didn’t speak English, so couldn’t grasp what his trainer was telling him. Just made it more difficult for them to communicate and get job done efficiently. We would have been fine with that if we were given TWO seasoned movers and a trainee and counted it as just two. It took them over six hours and the price skyrocketed to over $1000. If we really had two movers (not a mover and trainee) it easily would have taken half the time. We really got one mover and a lot of extra time due to the second guy not being able to do his part (no fault of his own) and we had to pay for that.

We were also charged for a ton of packing tape when most of our things were already duct taped boxes. We were charged for all the extra packing materials (about $100) because the trainee wouldn’t wrap it right and they had to use more. The first time we used All My Sons they were quick; didn’t charge or use all the extra packing materials and seemed fair. This time (again the actual guys were professional and courteous) we seemed to be unfairly penalized for an incredible amount of extra time needed to help All My Sons train someone. We did not get two movers - we got one and someone who only made the move take a lot longer (which we paid for) because he was super new to the job.

Furthermore, when we’ve emailed or wrote the “wecare” website they provide for a complaint - no response. We just don’t think it’s fair to pay for 6+ hours for something that should have been half. We know this because they moved us before with more items and farther away and the move took half. At that time, they gave us TWO seasoned movers and a third guy who was also a trainee. What we should have had this time. This was a much smaller move than the first time they moved us. The difference was (in the slowest move season of the year - Jan 31) All My Sons didn’t provide us with two movers but only one mover and a man on one of his first days (which we were basically charged for them to train).

I think we are owed three hours back and a discount on the absorbent amount of packing tape that was totally unnecessary (not used with our first move with you and was same items and boxed by us the same way). If denied, I think we would have to call on The Better Business Bureau for objective review. It felt that unfair.