All Purpose Storage

Sheila was very helpful and patient with the process. I appreciated her expertise and nice demeanor. Very nice customer service skills, friendly and professional.

This storage facility was pretty good until they were bought by All Purpose Storage. I've had multiple units for more than five years and I have to say the new ownership is abysmal. They do not respond to inquiries or maintenance requests and have increased the rates four times in six months. There are only a handful of exterior lights at the facility and the gates do not work. I've had issues with water ingress in one of my units that were never addressed or even responded to. Additionally, after requesting one of my units be discontinued, before the end of the month, I was charged for it anyway and then told that they changed policies such that I need to go take a picture of the empty unit and text it to them before they will address the overcharge. I would absolutely not recommend dealing with them if you can avoid it.

No issues faculty was clean and was accessible when needed.

There is still a giant hole in the pavement that has been washed away. It has been filled with rocks a few times, but never really fixed. It is hard to get U-hauls backed up to the spots for easy loads and unloads. This year it has been so wet that we have been having moisture issues. Some things got covered in a thin layer of mold. And with all of this, the prices went up. I like the lights that went in, but I haven't seen much improvement other than that.

Very conveniently located and very easy access to the units. Customer service was great while setting up an account.