1901 S Congress Ave Suite 260, Boynton Beach, FL 33426
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WARNING ⚠️ There’s a reason they don’t take credit card - people would dispute all charges !
They are glad to take your sale and your money at first / but good luck reaching them for service after the sale
The movers showed up at night and were clearly in a hurry to get in and get out .
They broke my stairs / scuffed up my walls
They also said “ we do accept tips” ?
When my furniture arrived to the new destination, nearly all my furniture was cracked , dirty , or had missing parts
I hope I get some money back for the $2000 marble table that is completely cracked
Do not use this company! False advertising.
Use an establish national moving company that doesn't broker your move to the cheapest bidder
$7000 more than the estimate
100 items damaged -many beyond repair
There is no reason to hire a brokerage company (Safe Ship) that just charges you a large fee and then finds the cheapest, most incompetent company to move your belongings , doesn't have to come close to abiding by the estimate , and offers no assistance when everything goes wrong.
There is no reason to use a brokerage company when you can use a well-known carrier like American, Mayflower or Allied and avoid the brokerage fee. The original estimates were similar but there was no protection on moving day from Safe Ship. In the end, it cost twice the amount and there were 100 items damaged. National companies actually have people who know how to pack and move your belongings and they have legitimate insurance companies that will pay for the few damages that may occur. We were offered less than $300 for 100 damaged items since they considered items still usable if they weren't completely crushed or lost. Safe ship sent Perfectly Fast Moving ( PFM) that was completely incompetent in every way from packing ( not marking any boxes, packing heavy items on top of fragile items, not emptying drawers, not wrapping fragile items), to moving in inappropriate vehicles ( a U-haul and 2 pick-ups), to storage with damage in the unit, to damaging our house at delivery. We contacted safe ship and complained that (PFM) had failed and charged us $7000 more than the estimate. Although safe ship advertise that they work closely with their partners they then claimed that they were not responsible for the 'omissions or commissions' of their partners. When informed that perfectly fast-moving did not use a legitimate insurance company, they stated they were not in control of what insurance companies were used even though over and over they advertised how closely they vet their partners. After communicating with safe ship for several months, they then reported that they did not partner with PFM anymore. Interestingly, a recent reviewer stated that PFM moved their belongings after safe shape told us they didn't partner with PFM anymore. How did Safe Ship deserve to receive a brokerage fee when nothing was close to what they advertised?
If you are unfortunate enough to have used safe ship, contact your credit card immediately and reverse the charges since they use false advertising (they do not vet their partners, they do not provide a stress-free move and they don't even come close to abiding by their estimate as evidence by multiple reviewers on this site). Make sure to verify with your credit card company that this is not a moving company but a brokerage company so they do not directly move your belongings.
Contact the Better Business Bureau.
Contact the attorney general or secretary of state of Florida to report business fraud .
Report on other sites to prevent others from having their belongings lost or destroyed at double the cost.
The absolute worst moving experience. I had THREE calls with my rep Alex where we walked through every room in the house and I gave a detailed list of every item and the size we wanted to ship. Mind you, we paid 6K for this service. When the movers showed up, the foreman was totally flustered and confused. The amount of stuff we had in the garage alone wouldn’t have fit, forgot about the other 4 rooms in the house! They didn’t have the amount of space that we contracted. We were leaving town THAT DAY. I told them pack as much as they could and we had to rent a Uhual for the remainder. It came down to us having choose between wants and needs. The foreman on the project actually ended up taking our couch, coffee table, and numerous other items we decided weren’t worth it- lucky him! Scored a bunch of free furniture for his apartment and our loss. NEVER AGAIN. We had to sell our mower, elliptical, washer/dryer etc. I called customer service and they agreed to give me a whole $100 off my final payment YIPPEE ?
The absolute worst moving experience. I had THREE calls with my rep Alex where we walked through every room in the house and I gave a detailed list of every item and the size we wanted to ship. Mind you, we paid 6K for this service. When the movers showed up, the foreman was totally flustered and confused. The amount of stuff we had in the garage alone wouldn’t have fit, forgot about the other 4 rooms in the house! They didn’t have the amount of space that we contracted. We were leaving town THAT DAY. I told them pack as much as they could and we had to rent a Uhual for the remainder. It came down to us having choose between wants and needs. The foreman on the project actually ended up taking our couch, coffee table, and numerous other items we decided weren’t worth it- lucky him! Scored a bunch of free furniture for his apartment and our loss. NEVER AGAIN. We had to sell our mower, elliptical, washer/dryer etc. I called customer service and they agreed to give me a whole $100 off my final payment YIPPEE ?
So these guys are sponsored advertisers on the top of any Google search for moving (U-Haul, etc). They taught that they are cheaper than U-Haul but they are actually 3 to 4 times as much. Now granted they do most of the work to get you moved and you don't need to worry about anything other than maybe packing boxes. A 400 cu foot pod going 2000 miles will run you $4500. So just do the math from there.