Allied Van Lines

Company underestimated amount of furniture in my house, resulting in a second truck. My belongings in the 2nd truck were dumped in a dingy military warehouse (not temperature controlled) without my knowledge or consent. Company couldn’t find a driver to cross state lines between load date 7/22/23 to 8/11/23 (date picked up from storage). Second delivery was 8/14/23 (guaranteed delivery date was 7/31/23. Many broken, damaged and missing items from 2nd truck. Claim process is a joke, compensation was extremely minimal compared to the loss. They make it difficult at every turn to be compensated. The driver of the overload truck threw my belongings in the truck like it was garbage. I’ve seen better organization at the county dump. Expensive wood furniture was not padded and misc. items were just thrown in large boxes. Full complaint filed with BBB. Worst moving company around.

They are very helpful and even gave us a few boxes for free! The quote was very close. I don't know how Cynthia Roney could have gotten so close as we had a lot of stuff. The delivery was a little early according to the quote but the driver, Steve, said he should see us before the delivery window ended. They were all great, kind and organized. Moved from Fla. to Oregon.

Driver and the loading crew in Alabama were good. Packers were good, people I spoke with on the phone were good. Move cost less that the quote which was good. Unloading crew in NY was a little shakey. I was not told that I needed to supply moving pads for my goods that were placed in storage until they were unloading the truck so it was too late. Most of my furniture went into storage unprotected. There are things that you need to know before you move and I’ve moved several times and didn’t remember some of them. Wish I was told about the moving pad issue ahead of time and that I took a picture of the way they unloaded my goods into storage.

Probably the best moving experience ever! The driver was amazing and communicated every step of the way. He was always on time, if not early and very personable and professional. The movers in both FL and TN we fast and efficient, they were very professional and easy to work with. All around a fantastic experience. I’m so glad I chose Allied!

I called to schedule an estimate on Saturday and they scheduled me for Tuesday. They sent the confirmation email so I figured everything was good to go. NO ONE SHOWED UP.

They called an hour and a half AFTER the appointment time to tell me I was scheduled for a day that was not a day for quotes for in my area. Allied is owned by Coleman so stay away from both!