Allied Van Lines

I came on here to write about my regretful experience with this moving company from start to finish, only to find everyone else said pretty much the same things.

It started out with a bad quote. No one confirmed my details. And I never got a call from the driver or the company. I reached out twenty four hours before I was supposed to get a call from the driver, Only then did everyone realize my phone# was wrong. The driver told me he couldn't come back. He was already too far away. Only to call a little bit later and say that he had to come back for us and 'was gonna make it work'.

Apparently the next morning, 230am my time in AZ I got a phone call saying I owed almost 4,000 more than my original estimate. I told them to just leave and I would find somebody else. They negotiated for over two hours, and I still had to pay an extra amount that was ridiculous while everyone kept reiterating how much favors they were doing for me

They ridiculousness off favors came from all of my broken and mangled things. From the looks of the reviews on here. A claim is going to be fun. I probably have at this point over $500 in damages. And I haven't even started unpacking the bulk of it. This was the biggest regret of my life and a huge waste of money. I sent a pod for the first half of my things for a fraction of the price and nothing was broken upon arrival. (MD to AZ) I cannot recommend getting yourself a pod and skipping this moving company altogether.

(I would like to add the driver and delivery people were the only nice interaction I had the whole exp)

Was promised to receive a quote on 27 July 22 but never received it. After contacting the representative assigned to me (Bud), I was left on read twice with a response yet to be sent. Although it was specifically for a quote, I still feel like someone should’ve had the decency to respond to me stating that they were unable to assist with my move or anything along those lines. I would’ve understood any reason for the delay in responding or even if I wouldn’t have been able to receive help but simply not responding is not going to fly.

Worst move ever. Many items were broken. It's has been 6 weeks and we are still waiting on a claim rep to assess the damages. Extremely unprofessional. Wouldn't wear a mask. I could go on and on.

My move finalized on July 9, 2021. I was supposed to get a refund check. It is now September 6, 2021. I spent over $14,000 to move from Philadelphia PA to Tucson AZ; do you think that I could receive my overpayment in a timely manner? The payment to the company was due upon arrival. I have been promised my refund check for weeks now. Bayshore Allied stated that they sent the check but it was returned because of the 'wrong address.' Wow, really? My furniture was delivered to the same address by Bayshore Allied. This company is unethical and not worth the inattention to complete customer satisfaction. Keep in mind that I am reviewing Bayshore Allied Van Lines located in Newark, Delaware.