American Relocation Services

Absolutely the worst moving company we've dealt with. First off throwing the marked high value items on the floor. Then proceeded to just dump everything on top of my ps5. All the while my 5 month pregnant wife was with my 3 year old child while I was working. How disrespectful and rude to have our whole possessions be treated like garbage. All the while just finding my garage and hiding in it from the horrible work they were avoiding. Terrible company and I am Disappointed.

Do not use this company if you are military! Request another moving company if TMO assigns them to move your stuff. I would give this company a 0 star rating if I could. They arrived on location and I showed them what needed to be packed. It seemed like they knew what they were doing at the time of packing but once I received my HHG at my destination I was extremely angry and frustrated. The movers were not courteous and smelled like they had not taken a shower for a week. They did not wrap or protect glass picture frames before shoving them in a box. They did not wrap my pellet grill with protective covers so it was all scratched up, and the chimney on it was bent from mishandling upon arrival at the destination. They did not label boxes so I had no idea what was in them when I received them. They stole some food that was supposed to be packed. They even had the nerve to leave trash in the driveway after they left. I was also shipping caribou mounts to my destination. I gave the dimensions to TMO and they sent them to the company. They showed up and stated they did not know I was shipping antlers. The lady at the company said they would need to build a crate for them to be shipped. It took over a week to build a simple crate. I requested them to build it prior to me leaving Fairbanks so I could confirm it would safely ship the mounts. They were unable to build it prior to me leaving the area. They thought it was smart to put a bunch of screws around the wooden mount thinking it would hold it and not damage it. Upon arrival, the crate was opened and found both caribou mounts had fallen from the their original position and laying on the floor of the crate. Both mounts were damaged. If that was not bad enough the company forgot a 5 gallon gas can while packing my house up. I took the gas can to the company and thought they would pack it into a box for shipment. The company took the lazy route and put it unsecured in the crate with caribou antlers. Again DO NOT use this company for moving your stuff if you want to keep your HHG from being damaged.

Don't use these ppl....I have a small one bedroom apartment and it's taken them over two days into the weekend to even start moving my things into their truck.....they were 3 hours late the first day and didn't get started till 5pm the next day