American Relocation Services

Well… they seemed nice and respectful of my things. Except for using my Bluetooth speaker to blast music and even when I hid it she took it back out. Only one wasn’t wrapping correctly but I helped her wrap all my kids toys she has just put in a box. I also informed them when they did the first initial walk through my couch needed a special crate built because it was too long, I was told they would bring it on pack day. They did not. I stupidly let them take it thinking they would put it in the special sized crate LIKE THEY SAID THEY WOULD. I even called the next day to make sure it made it and was told yes it was put in a crate. It just showed up in a cardboard box on the back of a flatbed truck Not even closed. FURIOUS is an understatement. The only thing I asked them not to completely ruin and they lied right to my face TWICE. When I called them to ask of course, they don’t know who I spoke to. Very disappointed. Lesson learned .

If you are military and have this company doing your PCS HHG I suggest you RUN. Not only were they very unprofessional by being disrespectful to my wife but they also used our items without asking, left blood on our walls and floor, improperly packed a majority of our stuff and stole from us. When we received our HHG at our new duty station right away we noticed that they opened the crates that were supposed to stay sealed. So many of our items are damaged due to neglect on their end and 80% of the items we had to rip wrapping paper off to see the item number.

They were very helpful in this spot a very friendly my car broke down and they were very understanding