American Van Lines Inc.

We moved from South Florida to Columbus, Ohio and are extremely happy that we chose American Van Lines for our move. Many of their employees/drivers have worked for them for years, which speaks highly of their organization. Most large moving companies sub-contract all services - buyer beware!!! American Van Lines does NOT do this (or if they do, it does not appear that way to the customer)! From start to finish, our long distance move was smooth! The driver who picked up our belongings also delivered them, and he was THE BEST!!! Request Victor if you can - you won't be disappointed! Both crews who loaded and unloaded were respectful, efficient and very nice. We had a dedicated rep who we could call for anything, and she kept us informed all along the way. For your next move, If you want peace-of-mind at a very reasonable price - choose AMERICAN VAN LINES!

American Van Lines was awesome! They came over and gave me a completely reasonable estimate and even gave me tips for the move. They provided with me all the boxes I needed and the day of the move went without a glitch. The movers were excellent- quick and efficient. They went above and beyond and not a single item was damaged or broken. I would highly recommend them to anyone looking to move!

All of the above. My experience with American Van Lines was excellent bar none from the very beginning. From the office staff to the movers a professional and class act all the way. Scheduling was perfect. I even received a call that my original pick-up and delivery date could be moved up which worked out perfect for me. The movers called and were a little ahead of time but that was okay. All of my items were carefully wrapped and packed with care. When my items were delivered to the final destination nothing was damaged or broken. I received telephone calls from the main office every step along the way and after the move was complete. If you are looking for a high quality, professional and caring team, I highly recommend American Van Lines for your moving needs.

Awful experience. Worst moving experience I have ever had. They sent too small of a truck so another truck had to be sent the next day. That translated to double the price we were quoted. The office is unreachable. We have left multiple messages over the past 6 weeks trying to get a final invoice but have had no response. I would recommend using any company but this one. If I could give zero stars, I would.

The move by Benjamin and Brendan went smoothly and quickly - both really great guys. The customer service with Elena was professional and courteous. The only hitch was around the binding estimate but that was largely due to me. My inventory list was not completely accurate which led to a rework of the pricing. I did not understand well enough the importance of the inventory and the impact on price. I would recommend to American Van Lines that they take greater lengths to explain this to customers.